Faulty Supplement Disc1: I have a VAIO VGN-FW33G, paid and got the DVD's from Sony, and after following the Upgrade User Guide get: This disc cannot reformat the hard disk drive and reinstall windows vista to the default settings. See the intstruction manual supplied with the Supplement Disc utility, for more information What now, where can you get help? I urgently need my notebook to work. This is unacceptable Sony. Dont you check if your sofware works?????!!!!!! Anyone who knows where to get support from. I have no response from Sony at all.