Video problems after win7 clean install

Discussion in 'Windows 7 Help and Support' started by Beaker02, Jan 27, 2010.

  1. Beaker02

    Beaker02 New Member

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    I'm going on 2 months now, pulling my hair out at this point with an issue(s) I cannot seem to solve. here's my symptoms, my specs, my steps so far to troubleshoot. Any help is appreciated.
    Symptoms: My video is choppy, jumpy or fast playing in QuickTime, and Media player freezes or won't play at all. I CAN play a DVD using Media Player just fine. Audio files in SoundForge are also a little jumpy at times, but not as problematic as the video problem. But it is noticable. My webcan freezes as soon as I connect to a Skype call, or if I simply pull it up to view it.
    I've installed Win 7 ultimate on an HP 64bit AMD Phenom 9650 Quad Core 2.30GHz with 8gig RAM. I am running duel monitors and have no ! marks in my device manager. My display driver is a ATI Radeon 3200 Graphics. I have a HP delux webcam KQ246AA running the updated current software for win 7 from HP. My sound controller is a Realtek HD Audio. I have ran Driver Checker and it says all my drivers are up to date. I've tried reinstalling QT and have played with the direct sound option with no change. I am 99% certain it is not a virus issue as it had the problem since day 1. I am also pretty good about virus protection and cleaning anything I do get, when I get it. I am currently running AVG, Spybot, and use CCleaner about once every week.
    Any ideas?
     
  2. Beaker02

    Beaker02 New Member

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    I've also tried turning indexing on and off.
     
  3. Beaker02

    Beaker02 New Member

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    Don't know if this is related, but my soundcard also passes low level static to my speakers sence the install. not all the time, about 40% of the time. It does not change when the volume is raised or lowered.
     
  4. Beaker02

    Beaker02 New Member

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    Been a while, still not getting any bites here. I still have not been able to figure this one out. Media Player is pretty much useless. It just freezes after a frame or two. QT will work much of the time, but when it starts doing the fast forward thing your only hope is to restart the computer.
     
  5. Joe S

    Joe S Excellent Member

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    Did you try getting video drivers from the manufacturer's site? Uninstall the old one and reinstall the new one.
    Joe
     
  6. timsuddaby

    timsuddaby New Member

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    If you are using Hp drivers I sugest that you use drivers from Ati as the Hp ones are fairly cut down versions.
    If you are using the ones tha windows 7 installed try rolling back to those.You are still better off using latest drivers from Ati though.
    Hope this helps.You could also try windows 7 codecs.
     
  7. Beaker02

    Beaker02 New Member

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    Solved. Thank you both! The original win 7 drivers had the problem. Ran Driver update and it updated the drivers to a later version and showed them then to be current and correct. Problem remained so I figured, it cant be the drivers. After reading your posts, I went to ATI. Sure enough, there was one more version later. Downloaded and all is now well. Thank you!
     

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