Vista bsod

#1
November 2015 update

I had an automatic Vista security update downloaded 11/12/15 . My PC now shuts down every time during startup process, with error message re BlueScreen. I have tried ( in SAFE mode ) going to control panel to uninstall the recent updates, but get a message that uninstall was not successful. I cannot access internet while in SAFE mode, so have not been able to download anything to fix the problem. Unsuccessful with any " in PC diagnostics or fixes. Any suggestions would be appreciated.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#2
Hi,
when you get to the menu page where you choose 'Safe mode' look for 'Last good known configuration', usually written along the top and click that. If that's a no go see if you can use system restore in safe mode to go back before the update was installed.
 


#3
OK. Thanks very much for the help. It looks like System Restore is the only solution.
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#4
Let us know how things work out and any problems post back.
 


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