Vista will not recognize External HD!!

#1
hi everyone,

i really need your help. i have an external harddrive, and i believe it is a western digital (i don't know how to check its model since it is closed in a case) 250GB hard drive. i have windows vista ultimate 32-bit edition with all of the latest updates installed.

the hard drive simply is not recognized anywhere. i have plugged it into all of the USB ports (sometimes while having all of my other USB equipment unplugged) on my computer, and neither one will have it be recognized. the green light is on, so the power is working, but disk management, device manager, and my computer do not have the device listed at all, whether working or not working.

please, i have tried to figure this out on my own for days now and nothing is working. i have extremely important files on there. i need to get it working.

thanks in advance,

sebastian
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#3
Hi sebastian

Have you tried looking for it in the bios? Perhaps there are changes you need to make in order for it to be seen?
 


#4
hi guys, thanks to for the replies.

for user account control, i've had it disabled ever since i installed vista, i found it very annoying. i did try enabling it to get the external hd to work but nothing.

as for the BIOS options, i did some things, such as set removable device to top boot priority but other than that, i don't know what i could do. i'm very familiar with the BIOS as i've done a lot of overclocking so if you guys know of any options to make an external hard drive work, that would be great.

btw, do you think that a miscrosoft service might be causing this? maybe there is a specific service (in the services.msc menu) that controls USB external hard drives.

sebastian
 


kemical

Windows Forum Admin
Staff member
Premium Supporter
Microsoft MVP
#5
Hi Sebastian,
have you used this drive before? If not make sure the jumper settings are correct.. Also did it come with a driver disk? Finally, can you see it under Device manager? If it's no then maybe the drive might be faulty??..
 


#6
hey everyone,

thanks a lot for all of your replies. i think i'm going to take the easy way out (well maybe easy, but definitely long) and install windows xp back onto my computer. i have been playing around with vista for about 4 days now and even though it is a step in the right direction with the SP1 update (i had vista before when it came out - terrible), the OS is not completely ready, in my opinion.

but, like i already said (since this is a vista forum - i don't want to anger anyone), the OS is MUCH better with the SP1 update so i will wait a little longer for more critical updates before i install it again.

thank you all for your time,

sebastian
 


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