WEI causes shutdown ideas?

Discussion in 'Windows 7 Help and Support' started by kreeplx, Jan 14, 2011.

  1. kreeplx

    kreeplx New Member

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    Hi,

    When I run WEI, the computer shuts down at the end of the CPU assessment. I worked on this for most of the night last night and have not had any previous problems with this issue.

    What was I trying to do? Install a Kingston 128GB SSD with a fresh install of Windows 7 x86.

    System Specs:
    BIOSTAR TA790GXE 128M
    OCZ Platinum 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066
    AMD Phenom II X4 940 Black Edition AM2+
    Three 1TB HDD
    DIAMOND ATI TV Wonder HD 650 Combo Tuner
    HIS ATI Radeon 6870
    Via SATA card (not being used)
    750W PSU
    USB devices: Wireless keyboard/mouse/WMC remote
    Connected through HDMI to 61" Samsung DLP

    So I put in the SSD and install a fresh copy of Win7 and everything seemed fine until I ran the WEI. The computer would instantly shutdown and return to the BIOS screen and stick until a manual power cycle.

    I did the following all with the same result:
    1. Upgraded the BIOS to the latest and greatest
    2. Installed older catalyst drivers
    3. Replaced stock thermal paste on CPU to Arctic (5c reduction to 45C)
    4. Removed 2 HDD to make sure it was not a power problem
    5. With the SSD still in place, I put the old HDD back and when I ran the assessment. I started to get artifacts on the screen which pointed me to maybe a video card power/driver problem. Initial assessment said it was a driver problem and I think the HDD test is after the CPU assessment.

    When I get home from work, I will remove the SDD to see if it still crashes but I would appreciate any ideas or tips to remedy this. The PSU is new and I had to get it to upgrade to the 6870 from the 5750.
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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    Hello and Welcome to W7F !

    Possible reasons:

    1, Heat issue - Install Speedfan and check all the Temps
    2, RAM - Try with single RAM i.e. just 2 GB and Test it
    3, Make sure all the connect is correct for the processor there is no PIN that's bend etc.
     
  3. kreeplx

    kreeplx New Member

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    Thanks for welcoming me to the forums. I appreciate the ideas. I have a funny feeling this may be a RAM issue but I will definitely go through your list.
     
  4. kreeplx

    kreeplx New Member

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    You wouldn't believe what the problem was. The CPU socket was, ever so slightly, moved over a bit. I just reseated the CPU and wallah, it runs like a champ. The heat sink I have is odd to install and I guess the pressure moved it over. Thanks for the ideas guys! I am just glad I don't have bad components.
     
  5. Captain Jack

    Captain Jack Extraordinary Member

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    Your Welcome ! We are glad we could assist.
     

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