Windows 7 Weird Issue Between Modem/Router

JSnyder

New Member
Joined
Apr 7, 2012

Problem crept up at my Mom's house. Both hers and her girlfriend's laptops' wireless cards stopped working for no discernible reason. They wouldn't detect any networks at all.

Mom has Verizon DSL, so it comes in through the modem. Works fine, I'm on her laptop right now typing this.

After I updated the wireless card drivers, it started showing the home network. Running a Linksys WRT150N at factory default settings (I asked her to reset it during some over-the-phone troubleshooting).

Connecting the ethernet from the modem to the router, I can connect to the network just fine, but I get no internet access. Running the troubleshooter tells me there's a connectivity issue with my modem. Seems odd, as it's working just fine providing me this direct connection.

Mom also has a Linksys WRT310N that I left behind, and I've tested both. They each give the same "No Internet Access" issue. She even has two modems, I've tried them both and they both work fine when connecting the laptop directly, but something goes wrong when the router's thrown into the mix.

Results of ipconfig/all listed below. Any thoughts?Windows IP Configuration
Host Name . . . . . . . . . . . . : Heather-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : myhome.westell.com
Ethernet adapter Bluetooth Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
Physical Address. . . . . . . . . : 4C-80-93-82-ED-07
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Ethernet adapter Local Area Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Realtek PCIe FE Family Controller
Physical Address. . . . . . . . . : 84-8F-69-BE-48-D0
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Wireless LAN adapter Wireless Network Connection:
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Intel(R) Centrino(R) Wireless-N 1030
Physical Address. . . . . . . . . : 4C-80-93-82-ED-03
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::81e:1406:bf28:f8fd%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.100(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Saturday, April 07, 2012 3:35:39 PM
Lease Expires . . . . . . . . . . : Sunday, April 08, 2012 3:35:38 PM
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DHCPv6 IAID . . . . . . . . . . . : 189563027
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-16-97-B0-4B-84-8F-69-BE-48-D0
DNS Servers . . . . . . . . . . . : 192.168.1.1
NetBIOS over Tcpip. . . . . . . . : Enabled
Tunnel adapter isatap.myhome.westell.com:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : myhome.westell.com
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Local Area Connection* 11:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft 6to4 Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter Teredo Tunneling Pseudo-Interface:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Tunnel adapter isatap.{4F7F0D45-41BA-407D-81B7-5533CAEAC318}:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #5
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
 
Last edited:
Back
Top Bottom