Western Digital SSD Firmware Fix for BSOD Errors in Windows 11 24H2

In a timely response to user complaints, Western Digital has rolled out a firmware fix for certain SSD models experiencing Blue Screen of Death (BSOD) errors when paired with Windows 11 24H2. This development comes in light of ongoing discussions and investigations spurred by reports that these SSDs were causing significant system instability.

What Happened?​

Microsoft has confirmed that they are looking into reports from users struggling with BSODs after upgrading to Windows 11 24H2, particularly with specific models of Western Digital SSDs. The issue was first highlighted on sites like WindowsLatest.com and has sparked lengthy discussions in Western Digital's support forums.
As users began noticing their previously stable systems succumbing to these ominous blue screens, it became clear that a correlation existed with the newly installed update. Microsoft has not yet updated its list of known issues, leaving users wondering about possible solutions as they experienced these disruptive errors.

Western Digital's Response​

Western Digital has acknowledged the problem, assuring users that it is not a figment of their imagination. In a proactive stance, the company has released a patch to address the problems associated with the Host Memory Buffer (HMB) in certain SSD models, which were specifically causing BSODs in the upgraded Windows 11 environment. The afflicted NVMe SSDs include:

• WD_BLACK SN770
• WD_BLACK SN770M
• WD Blue SN580
• WD Blue SN5000
• SanDisk Extreme M.2

All of these devices are 2TB SSDs. The update released by Western Digital aims to mitigate the conflicts observed when these drives are used with Windows 11 24H2.

A Cautionary Note​

In a word of caution for affected users, Western Digital indicated that Microsoft might prevent systems equipped with these SSD models from upgrading to Windows 11 24H2 until the firmware is updated. This precaution highlights the critical nature of addressing such bugs promptly to ensure a seamless user experience and avoid potential data loss associated with BSOD errors.

Broader Implications for Windows 11 24H2 Users​

The emergence of these issues adds to a growing list of concerns associated with the Windows 11 24H2 rollout. Reports of bugs have begun to compile, with problems related to fingerprint sensors and compatibility with Intel Smart Sound Technology drivers also noted. Users reported experiencing errors from the Disk Cleanup tool, which, while less severe than BSODs, also negatively impacted confidence in the update's stability.
With these ongoing concerns, Microsoft and its partners must focus on resolving these issues to maintain user trust. Ultimately, for those relying heavily on their systems—whether for gaming, work, or everyday tasks—these firmware updates and ongoing investigations are crucial steps in ensuring that hardware and operating systems work in harmony.

Conclusion​

As Windows 11 continues to evolve, incompatibility issues like these serve as a reminder of the complexities involved in software and hardware interactions. Users should remain vigilant, keep their systems and firmware updated, and watch for future advisories as Microsoft and hardware manufacturers work to smooth out the wrinkles associated with new updates.
Engagement Invitation: Have you experienced BSOD errors with your Western Digital SSD after the Windows 11 24H2 update? Share your experiences, solutions, or questions below!
Source: The Register WD releases SDD firmware fix after Windows 11 24H2 BSODs