What's up with the generic replies on the official Windows help forums (Home - Microsoft Community) by supposedly, dedicated community members? How do you install additional voices for narrator in windows 7? - Microsoft Community For example in that post, the posters asking a specific question regarding Microsoft narrators ability to have custom voices. The first answer simply post a very generic introduction to what Microsoft narrator is, and doesn't even remotely address the posters concern. I have seen quite a few of these answers from supposedly "community stars" and "Microsoft MVPs". These answers are all very generic look like they were copy and paste and fails to even remotely address the original question being asked. So what's really going on here? Are these people just trying to answer a ton of questions as quickly as possible in hopes of some of them garnishing them some "thumbs up "so that they can increase their reputation perhaps to put on their resume when applying for jobs in the IT field?