Why IT Admins Hesitate to Upgrade: The SQL Server Dilemma

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The IT World Moves Fast, So Why Are Admins Slow to Upgrade?​

In an industry where innovation seems to be the norm, one might expect that IT administrators would be quick to adopt the latest software and hardware upgrades. Yet, despite the rapid pace of technological advancement, many administrators remain reluctant to upgrade critical systems—especially when it comes to enterprise databases like SQL Server. The reasons for this conservatism are multifaceted, from risk management to cost concerns, and they pose significant challenges for vendors pushing new subscriptions and cloud services.

Legacy Systems: "If It Ain't Broke, Don't Fix It"​

Many organizations are running mission-critical applications on databases that have served them reliably for years. With SQL Server 2019 commanding a substantial market share of 28.9 percent, compared to SQL Server 2022's paltry less-than-0.1 percent, the old adage "if it ain't broke, don't fix it" is alive and well in the IT world.
  • Mission-Critical Concerns:
    For systems that are the backbone of business operations, any change is fraught with the risk of downtime. When even a brief outage can have severe consequences—from loss of revenue to damaged customer trust—administrators opt for stability over innovation.
  • Low-Priority Applications:
    On the flip side, systems that deal with less sensitive or rarely accessed data often find themselves perpetually deferred on the upgrade list. The effort required to replace these applications is often seen as not justifiable when the existing solution still meets most needs.

The Cost-Benefit Conundrum​

Upgrading to the latest versions, such as SQL Server 2022, often involves more than just installing new software. Organizations must evaluate revalidation efforts, compatibility with legacy systems, and the cost implications of the migration process.
  • Financial Considerations:
    SQL Server 2022, for instance, is significantly more expensive than its predecessors. When the new features are predominantly cloud-focused, their value can be seen as limited if the organization isn’t prepared for or interested in a full cloud migration strategy.
  • Revalidation Overheads:
    Migrating to a new database version is not just a plug-and-play affair. Revalidating applications, rewriting queries to adapt to new SQL language quirks, and thorough testing can result in an extensive workload that outweighs the perceived benefits of upgrading.

Cloud Focus Versus Traditional Needs​

Many of the innovations that differentiate SQL Server 2022 are anchored in cloud and AI capabilities. While these features are attractive to some forward-thinking companies, they offer little incentive for firms whose infrastructures remain primarily on-premises.
  • Cloud-Driven Features:
    For organizations not fully committed to a hybrid or cloud-first approach, the cloud-centric enhancements in SQL Server 2022 may feel like bells and whistles rather than essential upgrades.
  • Performance Parity Issues:
    Some teams report that even with the advancements of SQL Server 2022, performance improvements are not compelling enough to justify the disruption, especially when the current system continues to deliver reliably.

Beyond Microsoft: The Open Source Perspective​

The phenomenon isn’t exclusive to commercial database products. In the open source arena, products like PostgreSQL and MySQL also face similar upgrade hesitations. While PostgreSQL tends to be regularly updated, many organizations continue to cling to older MySQL versions due to similar concerns over compatibility and the cost—both in time and money—of a full upgrade.

Impact on Vendors and the Future Trajectory​

For tech vendors such as Microsoft, the reluctance of IT admins to upgrade poses a significant challenge. As vendors push for subscription-based models and the latest feature sets, the conservative nature of system administrators can lead to slower-than-expected adoption rates.
  • Vendor Pressures:
    Microsoft, which once heavily promoted Microsoft 365 Copilot and the advancements of its latest products like SQL Server 2022, finds itself in a position where the existing, well-supported systems continue to dominate until a compelling business case for change emerges.
  • The Path Forward:
    With extended support for legacy systems like SQL Server 2019 until January 2030, there is little urgency for many to make the leap. The breakthrough may come only when either the legacy system starts to falter on its own or new, truly disruptive features render the old systems obsolete.

Final Thoughts​

The slow pace of upgrades in enterprise database environments is not merely a matter of inertia; it is a calculated decision driven by risk management, cost considerations, and the pragmatic need to avoid disruptions in mission-critical operations. Instead of rushing to adopt the latest innovations, many organizations are taking a measured approach to system upgrades—prioritizing stability, compatibility, and tangible business benefits over the allure of cutting-edge features.
For IT administrators and decision-makers, the message is clear: while the IT world moves at breakneck speed, sometimes the best course of action is a cautious, strategic upgrade path. The challenge for vendors will be to demonstrate a clear, quantifiable return on investment that outweighs the inherent risks and costs associated with major system migrations. Until that threshold is crossed, it appears that "if it ain't broke, don't fix it" will remain a guiding principle in the world of enterprise IT.
Source: The Register

Source: The Register The IT world moves fast, so why are admins slow to upgrade?