Just ordered a new cd that happened to be published in 2003. Popped it into my Vista lappy and got ready to transfer the cd to iTunes so I could put them on my iPod. The stupid thing made a lot of noise, some of which sounded like the drive was destroying the cd, and then I got "Please insert a CD." I tried a bunch of times, just to see if it was a fluke, still the same message. I even tried burning a cd on our old XP and then installing it on the lappy, to try to get around it, and then it asked me what I wanted to do with the blank cd I just inserted. I am so insanely frustrated with this thing I'm about ready to throw it out the window. I would except I don't feel like picking up all the glass. Anyone have any ideas/advice? Is there anything I need to install? I'm not very computer savvy so I need pretty simple directions. Thank you!