Win 7 64bit bsod

#1
Hi guys i looking for some help.
I reciently upgraded to win 7 64bit, I built this current system 6 months ago and its been running vista fine. I upgraded the os and added some more Ram, bought the extra ram from the same place made sure they matched the same model/spec as the previous.
I have a hp b110e wirless printer, When i install the drivers and the update downloaded fresh from hp I get random BSOD some times as soon as windows starts and other times with in an hour. AS soon as i unistall the printer drivers i seem to have a stable happy pc. Sounds obvious I know but im unsure if its the printer driver realy causing the probelm or a more serious hardware issue, as the bsod minidump seems to come up with more than one cause (im just guessing as the minidump files dont show the same error code every time)
I have run memory test and hard drive scans and they dont seem to say anything is at fault, Im on the edge of trying a diffent printer to see if the problem goes away but im reluctent due to the mixed minidump errors. I have attached the system info files as requested.
Any help greatly welcomed.

Thanks
 


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zigzag3143

Honorable Member
Microsoft MVP
#2
Hi guys i looking for some help.
I reciently upgraded to win 7 64bit, I built this current system 6 months ago and its been running vista fine. I upgraded the os and added some more Ram, bought the extra ram from the same place made sure they matched the same model/spec as the previous.
I have a hp b110e wirless printer, When i install the drivers and the update downloaded fresh from hp I get random BSOD some times as soon as windows starts and other times with in an hour. AS soon as i unistall the printer drivers i seem to have a stable happy pc. Sounds obvious I know but im unsure if its the printer driver realy causing the probelm or a more serious hardware issue, as the bsod minidump seems to come up with more than one cause (im just guessing as the minidump files dont show the same error code every time)
I have run memory test and hard drive scans and they dont seem to say anything is at fault, Im on the edge of trying a diffent printer to see if the problem goes away but im reluctent due to the mixed minidump errors. I have attached the system info files as requested.
Any help greatly welcomed.

Thanks

Memory management caused by a driver please run BOTH of these tests




Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program.


Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.



Driver verifier

I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
 


Last edited:
#3
Thanks for the reply Zigzag.
I have run 5 passes of memtest as your instruction and it shows no errors. I then went onto run the driver verifier as you also asked.
As soon as I rebooted windows after changing the setting with driver verifier it bsod as soon as windows started to load.
Rebooted and again BSOD had to start in safe mode and load up the restore point to get windows running again. attached is the latest set of log files. View attachment mike pc minidump 23011.zip
Many thanks
 


#4
Anyjoy with the latests minidump file as to which drivers are causing the errors?
thanks
 


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