Win7 Explorer Hangs While Accessing Shared Homegroup Folders

Discussion in 'Windows 7 Help and Support' started by allbread, Jan 29, 2013.

  1. allbread

    allbread New Member

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    I have three computers all running Windows 7 Ultimate x64, one of which functions partly as a media center (hosting music etc), the second and third being my office workstation and laptop respectively. The media center has a hard line to my cable modem (via Trendnet wireless-N router) while the latter two connect via wireless; the workstation via a wireless ethernet hub and the laptop via it's integrated wireless.

    I currently have all of my media folders shared via homegroup on the media center.

    My laptop (Lenovo Thinkpad W500) can access all of the shared folders. I have a wireless printer that all three computers (media center, workstation, and laptop) can connect (and print) to with no problems.

    My office workstation, while I can "see" the shared libraries and folders on my media center, hangs (the explorer window appears to be perpetually loading) whenever I attempt to open any of the folders. Sometimes when this happens I can kill/restart explorer but ever so often explorer itself will be unable to restart and I will have to reboot the entire machine. Usually after attempting (and failing) to access a homegroup folder (and subsequently restarting explorer) I will no longer be able to see the shared libraries or folders on my media center.

    I have Windows Security Essentials running on both machines - all three are almost identical with respects to the installed software.

    I have tried reconfiguring the homegroup multiple times, flushing the dns cache, resetting and cycling the router, and have even swapped out wireless adapters (on the problematic workstation) to no avail.

    Any advice would be much appreciated!
     
    #1 allbread, Jan 29, 2013
    Last edited: Jan 29, 2013
  2. bassfisher6522

    bassfisher6522 Essential Member

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    What do you mean by reconfigure homegroup? Did you leave the homegroup for problematic PC? Sometimes a reboot of the router will fix such issues. To reboot, just unplug router from AC power outlet for 2 minutes then plug it back in and let it boot up and check if issue still exists.
     
  3. allbread

    allbread New Member

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    By "reconfiguring" I meant that I had deleted and recreated the homegroup with a new password, etc. I don't believe the problem to be a router issue - I have (now two) other computers connecting to the homegroup successfully...

    Indeed, the new computer I added is connecting to the same wireless adapter hub as the old workstation; in other words, I have two workstations (old & new) using the same wireless hub, the former can see the directories/libraries but hangs when I attempt to access the shared files, the latter can access all directories/libraries with no problems.

    ... and regardless I have reset/cycled the router numerous times since this issue began.

    Any other ideas?
     

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