Win7 freezes after bootup.

Discussion in 'Windows 7 Help and Support' started by thearujiway, Jan 9, 2010.

  1. thearujiway

    thearujiway New Member

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    Hello! So. I've had my laptop for less than a month as of today. There were no problems running it since I've gotten it. The problem is after the boot up and log in, the laptop ceases to function and freezes after a few minutes.. I have no control whatsoever during this time. My only choice is to press the shutdown button.

    What I've done so far:
    I've ran the laptop in safe mode and it works perfectly. I have checked for any viruses, spy-ware, etc. I have also tried the "msconfig.exe" command and disabled all start up programs, it didn't help.

    The laptop I'm currently using.

    http://www.newegg.com/Product/Product.aspx?Item=N82E16834220605

    Sidenote: When I normally start it up, I receive a "Please Wait" notice as soon as I reach my desktop.

    http://tinypic.com/r/2n8ypg4/6

    If there's any other information I can provide, please ask. :D Thanks for any help.

    It seems to work fine unless I start talking to people on AIM. Anyone have any protips? :[
     
    #1 thearujiway, Jan 9, 2010
    Last edited: Jan 9, 2010
  2. reghakr

    reghakr Excellent Member

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    Is there a cursor on the black screen. If so,tap the ALT-CTL-DEL keys, choose New > Task, type in explorer.exe

    Regarding AIM, I suggest ou save your contacts and setting and install the latest version here:

    http://filehippo.com/download_aim/
     
  3. thearujiway

    thearujiway New Member

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    Uh. There isn't a cursor during that black screen. However I will try what you said. Could you also explain what that will do if I follow your instructions?

    Thanks for the help about aim.
    Edit: I have the latest verison of aim already. When I downloaded the one you gave me, the same freeze still occurred.
     
    #3 thearujiway, Jan 9, 2010
    Last edited: Jan 9, 2010
  4. Trouble

    Trouble Noob Whisperer

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    If as you said, the laptop runs fine in SafeMode, I assume we're talking safemode with networking (nice laptop by the way) and as you've said you have disabled all startup items, then that would mean you need to check services. Same msconfig, services tab, check box hide all microsoft services, then uncheck what's left reboot and test.
     
  5. thearujiway

    thearujiway New Member

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    Thanks. :D
    It seems like an ordeal to do that and I've gotten lazy. However! The laptop seems to run fine during a normal boot. However there are a few programs that I start then freeze afterwards.
     

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