win7 pro loads fine but freezes at any programme launch

#1
running in safe mode.anytime a try to run win7 pro 64bit any click freezes windows.have run all the troubleshooters, the one that i cant resolve is windows update. it has "probable corrupted files"..it (win update) wont run in safe mode.
any takers?
I am willing to try.
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
Possibly caused by a bad update - try running a system restore in safe mode to some date which precedes the start of the problem.
 


#3
Why do you want to run programs in safe mode?
The safe mode doesnt really start with all the drivers that are needed.
 


#4
Possibly caused by a bad update - try running a system restore in safe mode to some date which precedes the start of the problem.
there are four possible restore points .I have tried all of them.they do not work. I get an error message.
thanks
b
 


#5
Why do you want to run programs in safe mode?
The safe mode doesnt really start with all the drivers that are needed.
because win 7 will load in regular mode but if i click on anything, windows freezes...not responding...cant exit.. task mgr wont run...requires a hard re- boot( pull plug)..
thanks
b
 


#6
win update troubleshooter responds with "update database error ox80070005"
"wupdate components must be repaired"
so OK how would one go about repairing the components. thanks
b
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#7
Try running a system file check - run a command prompt as administrator and enter the command:

sfc /scannow
 


#8
win update troubleshooter responds with "update database error ox80070005"
"wupdate components must be repaired"
so OK how would one go about repairing the components. thanks
b
MS KB says that it could be malware or you dont have administrative rights.

http://support.microsoft.com/kb/968003
 


#9
done.twice..no errors
thanks
b
 


#10
ran malwarebytes twice(as administrator)I am the only user.one quick scan and one full scan. No problems.thanks
B
 


#11
Maybe some faulty peripheral hardware? Tried to unplug all unused components?
Or do a virus scan with kaspersky rescue cd to check if your infected.
 


#12
thats a good idea!!
have run all the anti virusii i need to it's not that
 


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