Win7 x64 crashing, no bsod or memory dump written

Discussion in 'Windows 7 Help and Support' started by merk, Feb 26, 2013.

  1. merk

    merk Honorable Member

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    I have a Win7 install - clean install, about 6-7 months old. Only being used for work purposes (web development) no gaming anything like that.

    Randomly as far as i can tell, my computer crashes. There's no bluescreen, no error log. The only thing to indicate something happened is that fact that everything I had open is closed and if i look in the event log there's an error 'previous system shutdown was unexpected' and a critical 'the system has rebooted without cleanly shutting down first...'

    I ran the perfmon report and the only thing odd in there is it says there's no virus protection even though i have MS sec essentials running with real time virus protection turned on and virus def's are up to date. Although i see there's a hotfix available for this so i guess this is a known glitch in the report.

    This has never happened while I am using the PC which is really strange. It usually only happened when I left the PC on over night. It just crashed now while I was out to lunch. It just seems very strange that it only happens when the pc is sitting idle.

    I also ran the online virus scanner from trend micro a few weeks back while this was happening and it found nothing.

    I have system recovery set to write a kernel memory dump - there's no memory dump file when this happens.

    Since this sort of feels like the power is going out since there's no log written and no BSOD,
    I thought this might be due to a bad PSU, so i swapped that out for a new one to no effect. I also have a UPS (CyberPower CP600LCD) hooked up to the computer so this shouldn't be due to any temporary power glitches. Even if the power does go out the UPS should cleanly turn off the PC. I tested this by pulling the power chord from the wall and the PC shut down after a minute. The monitoring software from the UPS shows nothing wrong.

    Right now the only thing i can think of is something malicious/funky is running or the UPS itself is bad and glitching out. It just seems very strange that this has never once happened while I'm actually using the PC but only when it's been sitting idle. The only thing I have installed which usually runs while it's idle is mozy backup (aside from whatever typical window's processes run in the background). And that's only backing up about 300meg worth of files, most of which don't change.

    Anyone have any ideas?

    Win7 x64
    16gb ram
    120meg ssd
    nvidia gt 630
    latest windows updates installed
     

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