Hi all!
I gave my old computer an HP Pavilion Entertainment PC (Product Number WA718UA#ABA) to my husband. I bought it brand new from HP in 2009 with all of the fun upgrade. Anyway, I did a fresh install for him when I gave him the computer, basically just wiped everything. It has been working fine for a few months and then all of a sudden he started getting hard drive errors when starting up the computer. I ran quite a few programs such as Seagate, WD Utility programs as well as PassMark Disk Checkup and they all said the reallocated sector count has failed. I included this information in the zip file under DriveInfo.txt. I know this is the wrong area for this issue but thought it might be relevant.
I did as much research as I could and realized I would need to replace the hard drive. We cannot afford this right now so he is continuing using the computer with the knowledge we may lose everything on it at some point.
However, now he is getting the BSOD with a Window Driver Framework violation error. I am not sure if they are related or not. He has started playing Skyrim on here and while it worked fine I thought I would update his graphics driver (nVidia) from their website. It has been working great but started this message about a week afterward. Again, not sure if these things are related or not.
He uses Avast antivirus.
The computer gets pretty hot too. I have taken apart the computer and checked the fan and cleaned it in the past, but it doesn't seem to help all that much.
Attached is all of the info requested except RAMMon. I tried to open the program and I keep getting a "Unable to load DirectIo driver" error.
Any help would be appreciated, thank you!
View attachment W7F_17-02-2013.zip
edited to add one more thing: The mouse on here stops working too. A general restart will usually fix it. Otherwise it works with a wireless mouse. I have done everything to try and fix this too, gave up and bought the wireless mouse. Maybe it has to do with the hard drive failing too... not sure.
I gave my old computer an HP Pavilion Entertainment PC (Product Number WA718UA#ABA) to my husband. I bought it brand new from HP in 2009 with all of the fun upgrade. Anyway, I did a fresh install for him when I gave him the computer, basically just wiped everything. It has been working fine for a few months and then all of a sudden he started getting hard drive errors when starting up the computer. I ran quite a few programs such as Seagate, WD Utility programs as well as PassMark Disk Checkup and they all said the reallocated sector count has failed. I included this information in the zip file under DriveInfo.txt. I know this is the wrong area for this issue but thought it might be relevant.
I did as much research as I could and realized I would need to replace the hard drive. We cannot afford this right now so he is continuing using the computer with the knowledge we may lose everything on it at some point.
However, now he is getting the BSOD with a Window Driver Framework violation error. I am not sure if they are related or not. He has started playing Skyrim on here and while it worked fine I thought I would update his graphics driver (nVidia) from their website. It has been working great but started this message about a week afterward. Again, not sure if these things are related or not.
He uses Avast antivirus.
The computer gets pretty hot too. I have taken apart the computer and checked the fan and cleaned it in the past, but it doesn't seem to help all that much.
Attached is all of the info requested except RAMMon. I tried to open the program and I keep getting a "Unable to load DirectIo driver" error.
Any help would be appreciated, thank you!
View attachment W7F_17-02-2013.zip
edited to add one more thing: The mouse on here stops working too. A general restart will usually fix it. Otherwise it works with a wireless mouse. I have done everything to try and fix this too, gave up and bought the wireless mouse. Maybe it has to do with the hard drive failing too... not sure.
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