Windows 11 24H2 Update Causes App Crashes with CrowdStrike Antivirus

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In a concerning twist for enterprise users, it has come to light that a recent update to Microsoft’s operating system, Windows 11 24H2, is causing applications like Word and Excel to crash when used with CrowdStrike's antivirus software. This incident, though not as widespread as previous setbacks, has sent ripples of anxiety throughout corporate IT departments.

The Nature of the Glitch​

For those keeping their ear to the ground, the problem seems to originate from an interaction between CrowdStrike’s Falcon Sensor software and the new Windows update. As Microsoft investigates this annoying anomaly, it appears that specifically, the issue arises when a host’s Prevention Policy becomes engaged with the Enhanced Exploitation Visibility Prevention Policy. Those using personal versions of Windows 11, such as Home or Pro, can, for the most part, rest easy. The chaos, it seems, primarily affects users within managed IT environments and organizations relying on CrowdStrike antivirus engines .
As enterprises push for upgrades to version 24H2, Microsoft has advised those employing CrowdStrike’s software to pause and consider alternatives before making the leap. The tech giant is working diligently to contain the spread of this issue by temporarily disabling the affected security policies and delaying the rollout of Windows 11 24H2 on impacted devices. Users are encouraged to keep an eye on CrowdStrike’s security bulletins for further updates .

Recap on CrowdStrike's Issues​

This isn't the first time CrowdStrike has been in the spotlight for causing havoc. Earlier this year, the Falcon Sensor software was linked to a catastrophic Blue Screen of Death (BSOD) event that affected over eight million PCs! The fallout was extensive, causing significant disruption across various critical infrastructures like airlines and broadcasters . Herein lies the irony— Microsoft’s longstanding practice of embedding security software deep into the Windows kernel is once more attracting scrutiny as it facilitates such problematic interactions.

The Broader Impact of Windows 11 24H2​

As if this drama wasn't enough, other hardware components have also faced challenges following the introduction of the Windows 11 24H2 update. For example, certain DRAM-less SSDs by Western Digital were reported to encounter malfunctions resulting in BSODs after the update was applied . Developers and IT experts alike should take note. Each software or hardware interaction has a potential for unforeseen consequences, particularly when rolling out significant updates.
On a more positive note, Windows 11 24H2 aims to incorporate a host of exciting generative AI features polished to run on the latest hardware architectures. As devices equipped with Qualcomm Snapdragon X Elite, Intel Core Ultra, or AMD Ryzen AI 300 processors continue to emerge, users will eventually gain access to enhanced chatbot functionalities and sophisticated image editing abilities.

Mitigating the Risks​

For those in charge of IT at organizations utilizing CrowdStrike, it may be wise to pause updates to both the antivirus software and Windows 11 until this issue is comprehensively addressed. Furthermore, checking CrowdStrike’s online resources for updates is highly recommended, as well as keeping abreast of Microsoft's advice.
It’s apparent that maintaining operational security in the modern digital landscape requires constant vigilance. With the rapid pace of updates and changes in software partnerships, users should tread carefully.
In conclusion, while Windows 11 24H2 opens doors to new possibilities, it also brings its set of challenges that could have significant implications for users, especially those in enterprise settings. As always, keeping systems updated and consulting with technical advisories can help steer clear of potential pitfalls.

Further Reading and Resources​

For anyone needing more context or help, consider browsing these links:
Maintain a keen awareness of shifting tech landscapes, and you just might avoid finding yourself in the middle of the next big crisis!

Source: TechSpot CrowdStrike part 2 crashes Microsoft Office on Windows 11 24H2
 


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