Windows 11 24H2 Update Causes WD SSD BSOD Crashes: Workarounds Available

Published: October 15, 2024
Source: Tech Edition
Attention, Windows users! If you've recently updated to the Windows 11 24H2 version and found your computer crashing harder than a poorly-written script, you’re not alone. Many reports indicate that the latest update is causing significant issues with specific Western Digital SSDs, leading to dreaded Blue Screen of Death (BSOD) errors. Fear not! There’s a temporary workaround until a permanent fix is in sight.

What's Happening? The Details of the Disaster​

The primary culprits behind this chaos appear to be specific models of Western Digital SSDs, including the WD SN770 and WD SN580. These drives utilize a feature called the Host Memory Buffer (HMB), which allows the SSD to use some of your system's RAM as additional cache, thereby enhancing performance. In the previous Windows update (23H2), the system managed HMB allocation fairly conservatively—up to 64MB max. However, the 24H2 update dramatically increased this allocation to 200MB, leading to system instability and BSOD errors such as "critical process has died."

Error Analysis: What the Logs Say​

Users have been digging through their Event Viewer logs to uncover the underlying issues. Notable errors include:

• NVMe SSD Storage Drivers: The logs reference a 'stove' error.
• Controller Errors: Another message notes, "The driver detected a controller error on \Device\RaidPort 1." This indicates a problem within the RAID controller managing your drives, often recognizing misconfigured or incompatible setups.

Temporary Solutions: Coping Until a Fix Arrives​

Rollback Approach​

The safest route—if you can bear the hassle—would be to roll back to the previous Windows 11 version (23H2). This is highly recommended for users experiencing persistent crashes, as it will restore stability until Microsoft rolls out a fix.

Registry Workaround​

If you're feeling adventurous (or desperate) and don’t want to downgrade, some savvy users have turned to a registry modification that disables the HMB feature altogether on affected SSDs. However, proceed with caution! Editing the registry can lead to additional problems if not done correctly. Moreover, disabling HMB might lead to reduced SSD performance, as the drive won't have access to that extra cache of RAM.

Precautions to Take​

• Backup Your Data: Always make sure your important files are stored elsewhere before invoking drastic fixes.
• Follow Instructions Carefully: If modifying the registry, find clear, credible guides, and adhere strictly to the steps.

What’s Next? A Permanent Fix on the Horizon​

While Microsoft has not yet publicly addressed this issue, it's likely that they will pause updates for systems with the affected Western Digital SSDs while they work on a patch. Users are encouraged to stay updated via community forums and to look out for official announcements.
For the time being, it’s crucial to monitor discussions across platforms like the Western Digital Community Forums and tech news websites. For example, several threads are popping up on Reddit discussing similar BSOD issues and solutions, showcasing just how widespread the problem is .
As we navigate this technological tempest, remember: In the world of tech, patience is often your best friend. Keep your recovery tools handy, and don't despair—there’s usually a light at the end of the tunnel.

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For ongoing discussions and troubleshooting tips, don't hesitate to join the conversation over at WindowsForum.com!
Source: Tech Edt Windows 11 24H2 update causing crashes on certain SSDs