Windows 7 (64 bits) random crashing from BSOD

#1
Windows 7 randomly crashes

my specs...

Windows 7 Ultimate 64 bits
AMD Phenom II X4 955 Processor 3.20ghz
8 GB ram

BSOD error from event viewer...

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033


Additional information about the problem:
BCCode: c4
BCP1: 0000000000000091
BCP2: 0000000000000002
BCP3: FFFFF80003211C40
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1


Files that help describe the problem:
C:\Windows\Minidump\021312-15459-01.dmp
C:\Users\Eric\AppData\Local\Temp\WER-33431-0.sysdata.xml

__
it has done this twice :(
 


#2
Hi Eric
It would appear from your info that you are using Windows 7 build 7600.2
and you don't appear to have the service pack 1 installed ,,i may be wrong.

The BCP Code (in my experience) usually relates to the Graphic card drivers
I had a similar experience some time ago, so i uninstalled All the g card drivers
(in my case it was Nvidia 580 drivers) using the uninstall package that comes with the newest drivers
It gives you the option to do a clean install
For me problem solved
I also would recommend installing the S/Pack whatever system you are using
and update the Mobo Bios too.
Not sure this will help but hey ho
Crimson_Pirate
 


#3
You are right, the SP is missing.

Agreed... do a clean install & then, put in MSE & then, make sure ALL the Windows Updates are done/get done.

Cheers,
Drew
 


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