windows 7 - after Windows Update. can enter safe mode but not with networking - ndis.sys ntoskrnl.ex

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by flb, Aug 15, 2010.

  1. flb

    flb New Member

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    hi all

    I have a Sony VAIO laptop that has entered a mode where it will only boot in SAFE mode. SAFE mode with Networking does not work - goes BSOD. We think a Windows Update caused the problem. Details are in the attached which was compiled using Captain Jack's utility (thanks CJ!).

    Bluescreen view tool shows that ndis.sys and ntoskrnl.exe ran into problems but I can't figure out how to proceed from there.

    Any help would be greatly appreciated!

    ... FLB
     

    Attached Files:

  2. TorrentG

    TorrentG Banned

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    Hey there.

    This is the problem:

    Code:
    athrx    athrx.sys    Wed Jul 08 20:49:13 2009 
    Update the Atheros (not Marvell Yukon one, although that would be great to update too) wireless driver from Sony's site. Use another pc and burn the driver to disc or copy it to flash drive. Then install in safe mode if needed.


    While at Sony's site, also download the latest Firmware Extension Parser driver to update this old guy:

    Code:
    SFEP     SFEP.sys     Fri Aug 03 01:35:53 2007 
    Once to normal desktop mode, install the latest HD Audio driver to update this:

    Code:
    RTKVHD64 RTKVHD64.sys Thu Jul 02 05:42:36 2009
    Realtek
     
  3. flb

    flb New Member

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    Excellent advice, TorrentG! I updated the Atheros driver and it now boots fine. I will proceed to update the other drivers now. A big THANKS for your help and the quick response!!

    ... flb
     
  4. TorrentG

    TorrentG Banned

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    You're welcome! Enjoy. :) Thanks for telling us the successful results.
     

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