Windows 7 bluescreen


New Member
Hi. Every time I restart windows my computer bluescreens. It started happening about two months ago. If needed here are my computer specs:


I'm not sure why but I always get this message after I sign in:

Windows has recovered from an unexpected shutdown.

Problem details:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1060

Additional information about the problem:
BCCode: 76
BCP1: 0000000000000000
BCP2: FFFFFA80076E4B30
BCP3: 0000000000000001
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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Could someone help?


Excellent Member
Microsoft Community Contributor
From what I can tell, it appears some driver is locking memory pages and not unlocking them.

If you could go to the BSOD forum and read the sticky on getting help with Blue Screens, it will show you how to obtain and attach files that might help. If nothing else, we need the dump file to analyze which driver might be involved. The dump file is the one in the error message for the Windows\Minidump directory. You can attach using the paperclip on advanced replies, and if there are several, you can zip them up and attach.

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