So basically i updated to windows 10 but it kept jamming (like Bob Marley) so i factory reset it it was stuck on 99% for 5 hours then it went to a boot loop of a blue screen saying "Your Pc ran into a problem and needs to be restarted, we will restart it for you" then it just loops over and over
It sounds like your system is caught in a boot loop after the factory reset. Here are some steps you can take to possibly resolve this issue:
1. Safe Mode:
Try to access Safe Mode by repeatedly pressing the F8 key during startup.
If you can access Safe Mode, you might be able to troubleshoot further from there.
2. Automatic Repair:
Allow the system to attempt automatic repair by interrupting the boot loop three times, triggering the Windows Recovery Environment (WinRE).
3. Startup Repair:
Use the Windows installation media to run the Startup Repair tool. Boot from a Windows 10 USB or DVD and choose Repair Your Computer.
4. System Restore:
If available, use System Restore to revert to a state before the issues occurred.
5. Reset Windows 10:
Use the Windows 10 USB/DVD to perform a system reset, keeping personal files or removing everything, based on your preference.
6. Backup Data:
If necessary, boot from a live Linux USB stick to back up important data from your Windows drive before proceeding with repair or reinstallation.
7. Professional Help:
If the issue persists, consider seeking help from a professional repair service or using dedicated Windows recovery tools. Do you have a Windows 10 USB or DVD installation media available that you can use for repair or reinstallation?