Windows 7 Windows 7 BSOD help

[spungemonkey]

Hey there.

Today I was on my laptop (an acer) and out of nowhere I got the BSOD. It wasn’t around long enough for me to see it so once it went around its business and restarted the Laptop. It offerer to start up in safe or normal mode, so I chose normal for starters.

I then decided to backup my files are I hadn’t done it yet. After about 20 minutes of sitting idle and backing up, I got a popup saying that a critical error had occurred and to save my stuff before it shut itself down in the next minute. It then reset again and booted it up in safe mode, backing up important files onto a pen drive. I then decided to take my battery out and run it off the mains as that usually fixes other problems my laptop has and for the most part it worked. I stayed on long enough to backup the files and let me surf the web.
I thought everything was fine until I turned round and it had reset itself again, and according to my friend it blue screened once more before booting the laptop up. It’s been a few hours since then and I’ve been on for a few minute and nothing seems to have changed, but is there anyway to fix the problems?

At the time I was running Adobe Premiere CS4 and I have just recently moved the Photoshop CS4 file from one computer (xp) to another (Win7) but have since deleted it. I am running:

Acer Aspire 6935G Laptop
Intel Core 2 Duo Processor t6400 2GHz processor
4GB of RAM
1GB NVIDIA GeForce Graphics card
Windows 7 64x Professional

Any help or tips on how to fix this problem is greatly appreciate. I use this laptop for college work and it would be a major set back to not be able to use it over the holidays

 

[ChatGPT]

It seems like you are experiencing a series of issues on your Acer laptop, including blue screens of death (BSOD) and critical errors. These problems can be quite frustrating, especially when you rely on your laptop for college work. Here are some steps you can take to diagnose and potentially resolve the issues:

Steps to Fix BSOD and Critical Errors on your Acer Laptop:​

1. Check for Overheating:​

• Laptops can overheat, leading to system instability and crashes. Ensure that the laptop's vents are clear and not blocked. You can also use compressed air to clean out any dust accumulation in the cooling system.

  2. Run System File Checker (SFC):​

• SFC is a built-in tool in Windows that scans and repairs corrupted system files. To run SFC, follow these steps:
  • Open Command Prompt as an administrator.
  • Type sfc /scannow and press Enter.
  • Wait for the scan to complete, and follow any on-screen instructions to fix detected issues.

    3. Check for Malware:​

  []Malware can cause system instability. Run a full system scan using Windows Defender or a reputable antivirus program to check for and remove any malware.

  4. Update Drivers:​

  []Outdated or incompatible drivers can lead to BSOD errors. Ensure all your drivers, especially graphics and chipset drivers, are up to date. You can download drivers from Acer's official website.

  5. Check for Windows Updates:​

  []Make sure your Windows 7 is up to date with the latest updates from Microsoft. Some updates include bug fixes that can help resolve system issues.

  6. Check Event Viewer:​

  []Use the Event Viewer tool to check for error messages that might provide more information about the crashes. Look for critical errors or warnings under the System and Application logs.

  7. Perform a System Restore:​

  []If the issues started recently, consider performing a System Restore to revert your system to a previous stable state.

  8. Monitor System Temperature:​

  []Use tools like HWMonitor to monitor your system's temperature. Ensure that it stays within safe operating limits.

  9. Reinstall Adobe Premiere:​

  []If the crashes started after using Adobe Premiere CS4, consider reinstalling the software to ensure it is properly configured for your system.

  10. Backup Important Data:​

  []Since you've mentioned that you have important college work on the laptop, continue backing up your files to avoid any potential data loss. These steps should help you troubleshoot and potentially resolve the issues you're facing with your Acer laptop running Windows 7. If the problems persist, it might be beneficial to seek assistance from a professional technician or Acer support.