Windows 7 Crashed When open Folders with an MPG

Discussion in 'Windows 7 Help and Support' started by FCB, May 17, 2009.

  1. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    Every time I open a folder with an MPG ( or MPEG) file,((( In windows 7 Build 7000 & RC1 ))) Windows Explorer crashes.:(

    (don't Problem with wmv file)

    I used CCleaner, and even installed the Win7 Codec pack and removed broken codecs, and still, I am having the same problem.

    Anyone help please?
     
  2. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Just a note to all posters who are having problems.

    In order to troubleshoot your problem we neede to know more detailed specs of your system hardware.

    Five choices
    1. Go to Start > Run, and type msinfo32
    2. Go to Control Panel > Device Manager and look for any entry that has a yellow flag beside it
    3. Download |MG| SIW (System Info) 2009.5.12
    4. Download |MG| SIV (System Information Viewer) 3.36
    5 Please fill out your computers specs in the User Control Panel here on the site as well. It will then appear next to your name. look at my posting and you'll see the drop-down arrow.

    Have yoiu try using the open source program called VLC (Video Lan Player
    VLC media player - Overview

    Also, was this a "clean" install or an upgrade?

    Did you check Windows Update to see if any available updates are listed?
     
  3. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    Thank you for answer!

    I take some picture.

    [​IMG]

    ___________________________________________________
    ___________________________________________________

    [​IMG]

    ___________________________________________________
    ___________________________________________________

    [​IMG]



    First clean and then Install




    Yes But not sloved.
     
    #3 FCB, May 17, 2009
    Last edited: May 17, 2009
  4. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    Thank you for the information,

    Open another folder and change the view in Windows Explorer to List or Details. then choose Folder Options and select View and click apply to all folders.

    Can you open Windows Media Player and browse to a mpeg file and see if it opens/

    I would completely remove all Codec packs...Installing more than I can cause conflicts

    I'd suggest you download revoUninstaller

    This program run the regular uninstaller, then continues to remove reference to files and registry entries.

    Then restart your computer and try again.
     
  5. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    Yes there is no problems with windows player


    If we made the indicated item selected there won't be the indicated problem.. :mad:

    [​IMG]

    probably i should tell you the real problem is thumb view .
    As result of showing Thumbnails the problem starts to happen and this problem make us realy angry

    May the joy be with you
     
  6. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    try going to Control panel > Programs and Features, click the View installed updates in the list. You should have 3.

    Is that correct?
     
  7. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    I HAVE 6
    And I uptodated my Windows today
     
  8. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    OK

    I just went with a new Internet provider and haven't setup my router yet

    I'll connect the Windows 7 machine and see if there are new updates for me as well.

    Do the updates you are viewing begin with KB?

    Be back in afew minutes
     
  9. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
  10. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    OK,

    I booted up and Activating Windows came up, which I had already done.:confused:

    the updates I'm interested in all have the KB before the number.

    I now also have 6, so there goes that suggestion.:(

    Did you try the earlier suggestion regarding ownership?
     
  11. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    My english is not very good
    And i not understand what you said
    Can you explain it for me again ?
     
  12. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    First open the drive that contains the folder that's giving you the problem

    Next, right-click on that folder, choose properties, uncheck the Read-Only box if it's checked.
    Next, open the Security tab and click Edit.

    Next, select your username in the list and click the checkbox for Full Control.

    Shut down and restart and post back
     
  13. FCB

    FCB New Member

    Joined:
    May 17, 2009
    Messages:
    14
    Likes Received:
    0
    i have my drives defragmented and my problem solved.


    Thank you very much
     
  14. reghakr

    reghakr Excellent Member

    Joined:
    Jan 26, 2009
    Messages:
    14,220
    Likes Received:
    180
    WOW!

    Simple as that.

    I'll have to take a note of that one.
     

Share This Page

Loading...