Windows 7 Crashes after 4-5 Hours of Idle time

Discussion in 'Windows 7 Help and Support' started by trav16, Jul 6, 2009.

  1. trav16

    trav16 New Member

    Joined:
    Jul 6, 2009
    Messages:
    2
    Likes Received:
    0
    I am running a dell xps m1330, 2.0 ghz 32 bit intel core duo, and a geforce 8400M GS video card. After I installed windows 7 after a random but lengthy set of computer idle time (ie 4-6 hours). I will come back to the computer, boot it up, and it will tell me that it has suffered an unexpected shutdown and that I can either boot normally or check disk. I ran an event report for the situation and I got these two events that really stuck out to me.


    System - Provider [ Name] Microsoft-Windows-Diagnostics-Performance [ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
    EventID 100 Version 2 Level 3 Task 4002 Opcode 34 Keywords 0x8000000000010000 - TimeCreated [ SystemTime] 2009-07-06T18:05:56.882518800Z
    EventRecordID 73 - Correlation [ ActivityID] {00000000-6B28-0000-5411-3CD663FEC901}
    - Execution [ ProcessID] 1644 [ ThreadID] 1776
    Channel Microsoft-Windows-Diagnostics-Performance/Operational Computer Travis-PC - Security [ UserID] S-1-5-19

    - EventData

    BootTsVersion 2

    BootStartTime 2009-07-06T18:01:50.624800300Z

    BootEndTime 2009-07-06T18:05:53.179307000Z

    SystemBootInstance 17

    UserBootInstance 12

    BootTime 59831

    MainPathBootTime 32731

    BootKernelInitTime 27

    BootDriverInitTime 429

    BootDevicesInitTime 2888

    BootPrefetchInitTime 0

    BootPrefetchBytes 0

    BootAutoChkTime 0

    BootSmssInitTime 8989

    BootCriticalServicesInitTime 711

    BootUserProfileProcessingTime 2140

    BootMachineProfileProcessingTime 335

    BootExplorerInitTime 6074

    BootNumStartupApps 9

    BootPostBootTime 27100

    BootIsRebootAfterInstall false

    BootRootCauseStepImprovementBits 512

    BootRootCauseGradualImprovementBits 0

    BootRootCauseStepDegradationBits 4194304

    BootRootCauseGradualDegradationBits 0

    BootIsDegradation false

    BootIsStepDegradation false

    BootIsGradualDegradation false

    BootImprovementDelta 0

    BootDegradationDelta 0

    BootIsRootCauseIdentified true

    OSLoaderDuration 2879

    BootPNPInitStartTimeMS 27

    BootPNPInitDuration 2921

    OtherKernelInitDuration 5654

    SystemPNPInitStartTimeMS 8559

    SystemPNPInitDuration 396

    SessionInitStartTimeMS 8971

    Session0InitDuration 3420

    Session1InitDuration 1466

    SessionInitOtherDuration 4102

    WinLogonStartTimeMS 17960

    OtherLogonInitActivityDuration 6220

    UserLogonWaitDuration 125670


    followed by :

    This driver caused a delay during standby while servicing a device:
    Driver File Name : \Driver\nvlddmkm
    Driver Friendly Name : NVIDIA Windows Kernel Mode Driver, Version 186.03
    Driver Version : 8.15.11.8603
    Driver Total Time : 738ms
    Driver Degradation Time : 338ms
    Incident Time (UTC) : ‎2009‎-‎07‎-‎06T01:49:22.248394600Z
    Device Name : PCI\VEN_10DE&DEV_0427&SUBSYS_02091028&REV_A1\4&1cf8c4ce&0&0008
    Device Friendly Name : NVIDIA GeForce 8400M GS
    Device Total Time : 764ms
    Device Degradation Time : 364ms

    + System - Provider [ Name] Microsoft-Windows-Diagnostics-Performance [ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
    EventID 302 Version 1 Level 3 Task 4003 Opcode 35 Keywords 0x8000000000010000 - TimeCreated [ SystemTime] 2009-07-06T02:28:48.991256900Z
    EventRecordID 72 - Correlation [ ActivityID] {00000000-0B28-0000-50DD-796BA8FDC901}
    - Execution [ ProcessID] 1600 [ ThreadID] 1560
    Channel Microsoft-Windows-Diagnostics-Performance/Operational Computer Travis-PC - Security [ UserID] S-1-5-19

    - EventData

    StartTime 2009-07-06T01:49:22.248394600Z

    NameLength 17

    Name \Driver\nvlddmkm

    FriendlyNameLength 51

    FriendlyName NVIDIA Windows Kernel Mode Driver, Version 186.03

    VersionLength 13

    Version 8.15.11.8603

    TotalTime 738

    DegradationTime 338

    PathLength 41

    Path C:\Windows\system32\DRIVERS\nvlddmkm.sys

    ProductNameLength 51

    ProductName NVIDIA Windows Kernel Mode Driver, Version 186.03

    CompanyNameLength 19

    CompanyName NVIDIA Corporation

    DeviceNameLength 63

    DeviceName PCI\VEN_10DE&DEV_0427&SUBSYS_02091028&REV_A1\4&1cf8c4ce&0&0008

    DeviceFriendlyNameLength 27

    DeviceFriendlyName NVIDIA GeForce 8400M GS

    DeviceTotalTime 764

    Which makes me think for sure that it is a driver issue but I have installed the latest NVIDIA drivers for windows 7 so I have no other idea as to what this could be. Any thoughts?
     

Share This Page

Loading...