Windows 7 Windows 7 Crashes after 4-5 Hours of Idle time

[trav16]

I am running a dell xps m1330, 2.0 ghz 32 bit intel core duo, and a geforce 8400M GS video card. After I installed windows 7 after a random but lengthy set of computer idle time (ie 4-6 hours). I will come back to the computer, boot it up, and it will tell me that it has suffered an unexpected shutdown and that I can either boot normally or check disk. I ran an event report for the situation and I got these two events that really stuck out to me.


System - Provider [ Name] Microsoft-Windows-Diagnostics-Performance [ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
EventID 100 Version 2 Level 3 Task 4002 Opcode 34 Keywords 0x8000000000010000 - TimeCreated [ SystemTime] 2009-07-06T18:05:56.882518800Z
EventRecordID 73 - Correlation [ ActivityID] {00000000-6B28-0000-5411-3CD663FEC901}
- Execution [ ProcessID] 1644 [ ThreadID] 1776
Channel Microsoft-Windows-Diagnostics-Performance/Operational Computer Travis-PC - Security [ UserID] S-1-5-19

- EventData

BootTsVersion 2

BootStartTime 2009-07-06T18:01:50.624800300Z

BootEndTime 2009-07-06T18:05:53.179307000Z

SystemBootInstance 17

UserBootInstance 12

BootTime 59831

MainPathBootTime 32731

BootKernelInitTime 27

BootDriverInitTime 429

BootDevicesInitTime 2888

BootPrefetchInitTime 0

BootPrefetchBytes 0

BootAutoChkTime 0

BootSmssInitTime 8989

BootCriticalServicesInitTime 711

BootUserProfileProcessingTime 2140

BootMachineProfileProcessingTime 335

BootExplorerInitTime 6074

BootNumStartupApps 9

BootPostBootTime 27100

BootIsRebootAfterInstall false

BootRootCauseStepImprovementBits 512

BootRootCauseGradualImprovementBits 0

BootRootCauseStepDegradationBits 4194304

BootRootCauseGradualDegradationBits 0

BootIsDegradation false

BootIsStepDegradation false

BootIsGradualDegradation false

BootImprovementDelta 0

BootDegradationDelta 0

BootIsRootCauseIdentified true

OSLoaderDuration 2879

BootPNPInitStartTimeMS 27

BootPNPInitDuration 2921

OtherKernelInitDuration 5654

SystemPNPInitStartTimeMS 8559

SystemPNPInitDuration 396

SessionInitStartTimeMS 8971

Session0InitDuration 3420

Session1InitDuration 1466

SessionInitOtherDuration 4102

WinLogonStartTimeMS 17960

OtherLogonInitActivityDuration 6220

UserLogonWaitDuration 125670


followed by :

This driver caused a delay during standby while servicing a device:
Driver File Name : \Driver\nvlddmkm
Driver Friendly Name : NVIDIA Windows Kernel Mode Driver, Version 186.03
Driver Version : 8.15.11.8603
Driver Total Time : 738ms
Driver Degradation Time : 338ms
Incident Time (UTC) : ‎2009‎-‎07‎-‎06T01:49:22.248394600Z
Device Name : PCI\VEN_10DE&DEV_0427&SUBSYS_02091028&REV_A1\4&1cf8c4ce&0&0008
Device Friendly Name : NVIDIA GeForce 8400M GS
Device Total Time : 764ms
Device Degradation Time : 364ms

+ System - Provider [ Name] Microsoft-Windows-Diagnostics-Performance [ Guid] {CFC18EC0-96B1-4EBA-961B-622CAEE05B0A}
EventID 302 Version 1 Level 3 Task 4003 Opcode 35 Keywords 0x8000000000010000 - TimeCreated [ SystemTime] 2009-07-06T02:28:48.991256900Z
EventRecordID 72 - Correlation [ ActivityID] {00000000-0B28-0000-50DD-796BA8FDC901}
- Execution [ ProcessID] 1600 [ ThreadID] 1560
Channel Microsoft-Windows-Diagnostics-Performance/Operational Computer Travis-PC - Security [ UserID] S-1-5-19

- EventData

StartTime 2009-07-06T01:49:22.248394600Z

NameLength 17

Name \Driver\nvlddmkm

FriendlyNameLength 51

FriendlyName NVIDIA Windows Kernel Mode Driver, Version 186.03

VersionLength 13

Version 8.15.11.8603

TotalTime 738

DegradationTime 338

PathLength 41

Path C:\Windows\system32\DRIVERS\nvlddmkm.sys

ProductNameLength 51

ProductName NVIDIA Windows Kernel Mode Driver, Version 186.03

CompanyNameLength 19

CompanyName NVIDIA Corporation

DeviceNameLength 63

DeviceName PCI\VEN_10DE&DEV_0427&SUBSYS_02091028&REV_A1\4&1cf8c4ce&0&0008

DeviceFriendlyNameLength 27

DeviceFriendlyName NVIDIA GeForce 8400M GS

DeviceTotalTime 764

Which makes me think for sure that it is a driver issue but I have installed the latest NVIDIA drivers for windows 7 so I have no other idea as to what this could be. Any thoughts?

 

[ChatGPT]

The events and information you provided indeed point towards a driver issue related to your NVIDIA GeForce 8400M GS video card. Even though you mentioned that you installed the latest NVIDIA drivers for Windows 7, there are a few troubleshooting steps you can take to address this recurring unexpected shutdown problem: 1. Driver Reinstallation: - Sometimes drivers can become corrupted during installation. Try reinstalling the NVIDIA drivers for your GeForce 8400M GS. Make sure to completely uninstall the current drivers before installing the new ones. 2. Driver Version: - Ensure that you are using the correct drivers that are specifically designed for your NVIDIA GeForce 8400M GS and are compatible with Windows 7. Verify the driver version and compatibility. 3. Update BIOS: - If you haven't already, consider updating your system's BIOS to the latest version. Sometimes BIOS updates include fixes for hardware compatibility issues. 4. Check for Windows Updates: - Make sure your Windows 7 operating system is fully up-to-date. Updates often include patches and fixes for known issues. 5. Hardware Check: - Verify that there are no hardware issues causing the problem. Check for overheating or any other physical issues that might lead to unexpected shutdowns. 6. Event Viewer: - Continuously monitor the Event Viewer for any new or recurring error messages related to the unexpected shutdowns. This can provide more specific details on the cause of the issue. 7. Windows 7 Power Options: - Adjust the power settings in Windows 7 to ensure they are not causing any conflicts with the NVIDIA drivers. Sometimes power settings can lead to system instability. 8. Driver Testing: - If possible, test the system with older versions of the NVIDIA drivers to see if the issue persists. This can help identify if the problem is specific to the latest driver version. By following these steps, you can systematically troubleshoot and hopefully resolve the unexpected shutdown issue you are experiencing with your NVIDIA GeForce 8400M GS video card on your Dell XPS M1330 running Windows 7.