Windows 7 crashes when connects to internet

Discussion in 'Windows 7 Help and Support' started by brob, Jun 4, 2011.

  1. brob

    brob New Member

    Aug 13, 2008
    Likes Received:
    I've just started to encounter a problem with Win7.

    My PC is fine until I connect to the net using wireless. I use a dongle and can connect it to the PC without issue and everything works correctly.

    However when I connect to the internet my pc freezes and thats it I need to forcefully restart.

    I've tried closing programs in the taskmanager so I'm left with the bare essentials but something is killing it.

    I've tried booting in safe mode with networking and this WILL work and allows me to browse and work the PC as normal, however booting back in normal mode produces the same issue.

    I've tried a clean boot and booted with only system requirements and not any startup items but the problem persists.

    Is there anyway to determine what is causing the problems?
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

    Oct 16, 2009
    Likes Received:
    First guess would be a driver problem with the dongle... You might check for an updated one for it, and if you have an onboard Network adapter, check for it also. You might even try to disable the onboard adapter if you have one.

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