windows 7 data in 13" format, my screen 15"

After upgrading my 6 mo old Dell Studio (15" screen) from Vista 32 to Windows 7 the data displayed is in a 13" wide format. I have 1" black stripes down the side of my physical display. Can't locate any driver software that will help, any suggestions?


Excellent Member
Microsoft Community Contributor
If you right click on the desktop and go to screen resolution, does it show the correct native resolution for that screen? If not, does it have an option for it?


Essential Member
If yiou have an ATI card"

I had a similar problem with my HD 4850 when switching from vista to win7. I actually found a fix inside the ATI Catalyst Control Center. Open CCC and somewhere in the display configuration for your monitor ensure that there is no over/underscan. For some reason my CCC had a small degree of underscan turned on which led to the black bars you mentioned. A word of caution, when you start your games up and pick the native resolution the underscan may show up again. Just turn on any options for windowed mode and/or full screen and then turn off windowed mode again and the black bars should go away. Hope that helps!

Most all of us agree that an upgrade is not the route to take. It leaves useless files on your system and can cause conflicts.

Save all you Documents, Pictures, contacts, videos, music, etc to a flash drive,

Be aware, you will need to re-install your 3rd party applcations.

Screen Resolution was the problem

Thank you very much for the help. I think you just saved my marriage. My upgrade yesterday from Vista 32 to Windows 7 was problematic. I was on the phone with TS for 3 1/2 hours (and I was sharing my PC). The only reason I upgraded was in the hope of resolving a jumping cursor problem that was driving me crazy. After all this: I still have the jumping cursor problem..bummer!

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