Windows 7 don't restart


New Member
I have installed windows 7 on a very old HP compaq Evo and it works perfectly but only if I switch OFF and ON, if I have to restart it just don't switch back ON it gives me a black screen.

Can someone help me please on this.


Excellent Member
Microsoft Community Contributor
I believe one of the differences between a cold boot and restart is that the memory is cleared in a cold boot. If it will not restart, perhaps something was loaded that is not playing well with Windows 7.

If you run in Safe Mode and restart from there, does it help. Do you have external devices plugged in?


New Member
I do not have any external devices plugged in and I didnot tried to restart from safe mode but I will do that and I will keep you posted.


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