windows 7 home premium

Discussion in 'Windows 7 Installation' started by stroke0256, Mar 12, 2012.

  1. stroke0256

    stroke0256 New Member

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    my toshiba laptop is stuck at setup is starting services

    please help
     
    #1 stroke0256, Mar 12, 2012
    Last edited: Mar 12, 2012
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Re: Please help

    Hi Paul,

    just a couple of questions, why did you initially re-install? Also does the install keep sticking on the services start up screen? If it's only frozen the once then you might be ok and I'd just reboot. Lastly could you post your lappies specs please.
     
  3. stroke0256

    stroke0256 New Member

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    Re: Please help

    We initially reinstalled the operating system because my niece, the owner of the laptop, accidentally deleted her entire hard drive.

    It's been frozen on the "Setup is starting services" screen for the past 6 hours. I rebooted and it froze in the same spot.

    Thank you,
    Paul
     
  4. whs

    whs Extraordinary Member

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    Re: Please help

    Use your installation disc and find Command Prompt. Then run these commands:

    Diskpart
    List disk

    Select disk n (where n is the number that was given for the disk where you want to install)
    Clean
    Create partition primary
    Active
    Exit

    Note:
    This will clean the whole disk and allocate one partition into which you can install. Since your niece deleted everything, I assume there is nothing to be saved. But if you need to save anything, post back.
     
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