Windows 7 installation error (won't complete installation)

Discussion in 'Windows 7 Help and Support' started by ckhartley1, Jun 15, 2010.

  1. ckhartley1

    ckhartley1 New Member

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    I attempted to install Windows 7 x64 version on my new desktop, and about 20 minutes into the "Complete Installation" section my computer crashed for a reason of which I'm not aware. I now get the following error after windows attempts to "start services":
    Install Windows
    The computer restarted unexpectedly or encountered an unexpected error. Windows installation cannot proceed. To install Windows, click "OK" to restart the computer, and then restart the installation.

    I don't have an installation disc because I never recevied one. It just came on the hard drive. What should I do?
     
  2. Saltgrass

    Saltgrass Excellent Member
    Microsoft Community Contributor

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    Are there instructions on the manufacturer's web site? Can you tell us what model it is?

    If you are installing from a hard drive, was there a way to keep the install files on a separate partition?
     

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