Windows 7 Random BSOD


New Member
Windows 7 Random BSOD Please Help!

Can anybody let me know what to do?

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: 19
BCP1: 00000020
BCP2: 8580D000
BCP3: 8580D300
BCP4: 08600000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Last edited:


New Member
update I narrowed it down to SynTP.sys
do I uninstall and reinstall please help


Excellent Member
Microsoft Community Contributor
If you know that is the driver, check the manufacturers website to see if there is a newer one. Maybe try the update driver function in Device Manager.

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