Windows 7 random restart

Discussion in 'Windows 7 Help and Support' started by win, Feb 3, 2010.

  1. win

    win New Member

    Joined:
    Feb 3, 2010
    Messages:
    2
    Likes Received:
    0
    I have installed Windows 7 Ultimate (64-bit) on my workstation, previously running Windows XP professional. My problem is that it is extremely unstable; It randomly restarts - my screen goes black and then it restarts. I have installed Windows 7 twice - on the first install. I had gotten everything set up, all my programs (primarily video editing in nature- Adobe Master Collection CS3, Sorenson Squeeze and such) and my computer restarted. It froze and for a half second a scrambled screen appeared then it restarted. On restart it first said that it needed a bootable device cause it couldn't find one. On the second attempt at restart it would not allow me to load into windows it just came to the screen "starting windows" and remained there. On restart it gave me no option for start normal - just the option to repair system startup - or continue if it was just a power failure. The continue did not work. So I tried to repair startup - this would not work either - it said that windows could not repair itself. So I was forced to format my drive and reinstall.

    On second installation - I thought I was safe. Then I had the same random restart. This time however, I repaired restart. It said that it was repairing my registry. But it must have monkeyed with it because it corrupted some of my programs. Then I continued to have the same freeze, scramble, reboot - only on the next several occasions it gave me a bluescreen. I tried after looking at forums to up the voltage of my ECC Ram (4gb - 2slots) from 1.8v to 1.83v (manufacture says they should run at 1.8v). This did not seem to help. I also tried running it with only one stick of Ram - worked for awhile over night, but then failed again the next day. I don't know if there is any relation - two failures were during system backup (from backup/restore center) and twice it failed when I was deleting from the trash. But then it failed at other random times as well. - However, It will work for extended periods of time - but then randomly quits.

    I am trying to find the problem - but do not know where else to look. It appears to be hardware, but then I am not sure if it could be software related. I MUST get this machine up and running - Primary work machine.

    Here are my Hardware specs:

    OS Name Microsoft Windows 7 Ultimate
    Version 6.1.7600 Build 7600
    System Type x64-based PC
    Processor Intel(R) Xeon(R) CPU E5420 @ 2.50GHz, 2499 Mhz, 4 Core(s), 4 Logical Processor(s)
    Processor Intel(R) Xeon(R) CPU E5420 @ 2.50GHz, 2499 Mhz, 4 Core(s), 4 Logical
    SMBIOS Version 2.5
    Hardware Abstraction Layer Version = "6.1.7600.16385"

    Installed Physical Memory (RAM) 4.00 GB
    Kingston DDR2 ECC 6400 2GB x 2
    Graphics Card
    Saphire ATI Radeon HD 3870 512mb
    Motherboard
    Asus Z7S WS
    Hard Drives
    System Drive - Seagate 7200.11 320gb
    Drive 2 - Seagate 7200.11 1tb
    Drive 3 - Seagate 7200.10 500gb
    Drive 4 - Seagate 7200.11 1.5tb
    Drive 5 - Seagate 7200.11 1.5tb
    iSCSI
    DroboPro External Array
    External Firewire Drive
    Seagate 7200.11 1.5tb
    Capture Card
    BlackMagic Intensity Pro - PCI Express


    Software:
    Adobe CS3 Master Collection
    Sorenson Squeeze 5.1
    Office Plus 2010 beta
    Klite Codec Pack windows 7
    Drobo Dashbaord
    Mozilla Firefox
    AVG Free (crashed with and without this installed)
     
  2. busydog

    busydog New Member

    Joined:
    Feb 11, 2009
    Messages:
    1,056
    Likes Received:
    31
    Have you tried installing from a flashdrive with a new iso? IMHO you must have a corrupt media or dvd reader problem. Can you boot to safe mode and avoid crashing? If so, consider removing all non-MS drivers and software and add them back a few at a time until you can find your problem(s).
     
  3. Devoom

    Devoom New Member

    Joined:
    Feb 14, 2010
    Messages:
    4
    Likes Received:
    0
    thats whired...we have the SAME Vid card and the same Win 7 64bit...
    and i have the SAME Problem..
    but my COM restarts only while im in game.
     
  4. drace

    drace New Member

    Joined:
    Dec 8, 2010
    Messages:
    2
    Likes Received:
    0
    I have the same problem, a couple things that I have installed that are similar to yours are firefox (obviously) and
    Adobe CS4 Master collection.

    My computer has always had system 7 on it.

    Here is my basic configuration

    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name XXXXXX
    System Manufacturer Dell Inc.
    System Model Inspiron 580
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Dell Inc. A02, 11/30/2009
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name XXXXXXX
    Time Zone US Mountain Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.93 GB
    Available Physical Memory 5.60 GB
    Total Virtual Memory 15.9 GB
    Available Virtual Memory 13.4 GB
    Page File Space 7.93 GB
    Page File C:\pagefile.sys

    I also have reinstalled the basic operating system to no avail. I have spywaredoctor as the primary antivirus, finds nothing.

    It has been happening more frequently, which is a challenge......
     
  5. ctcii

    ctcii New Member

    Joined:
    Jan 28, 2011
    Messages:
    2
    Likes Received:
    0
    I am also having random reboots with almost the same hardware. Has anyone solved this? I primarily use Firefox. It seems to happen more often viewing a youtube video. It sometimes happens with iTunes as well when I plug in my iPhone.

    OS Name Microsoft Windows 7 Professional (64bit)
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name XXXXXXXXXXX
    System Manufacturer Dell Inc.
    System Model Inspiron 580
    System Type x64-based PC
    Processor Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
    BIOS Version/Date Dell Inc. A02, 11/30/2009
    SMBIOS Version 2.6
    Windows Directory C:\Windows
    System Directory C:\Windows\system32
    Boot Device \Device\HarddiskVolume2
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name XXXXXXXXXXX
    Time Zone Eastern Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.93 GB
    Available Physical Memory 5.87 GB
    Total Virtual Memory 15.9 GB
    Available Virtual Memory 13.7 GB
    Page File Space 7.93 GB
    Page File C:\pagefile.sys
     

Share This Page

Loading...