Windows 7 Re-installation

Discussion in 'Windows 7 Help and Support' started by Nooah, Oct 19, 2011.

  1. Nooah

    Nooah Well-Known Member

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    I had purchased Windows 7 upgrade about 2 years ago, downloaded and saved it as an ISO CD. I just had to format my hard drive and re-install. The installation completed but never asked for my Key Code. I checked Control Panel > System and found a temporary key code valid only for 15 days. When I changed the key code, I was advised of a "failure" because this Windows 7 was an "upgrade." Yes, I had upgraded from XP. Must I re-install XP and then install W-7 as an upgrade? Is there any way around this issue?
     
  2. Captain Jack

    Captain Jack Extraordinary Member

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  3. Saltgrass

    Saltgrass Excellent Member
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    Did you reformat during the install, or prior to starting the re-install?

    This is one of the situations that has been hanging since Microsoft decided to change the way upgrades were handled. But if you did a custom install and the old install was still on the drive, I would call them and check.

    If you wiped the drive prior to starting the install, not really sure what the situation might be. The fact it only gave you a 15 day window might mean something.

    Anyway, let us know, if you would...
     

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