Windows 7 Sleep Issues

Discussion in 'Windows 7 Blue Screen of Death (BSOD)' started by bmf, Mar 27, 2011.

  1. bmf

    bmf New Member

    Joined:
    Mar 27, 2011
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    I'm running Windows 7 32 bit and have been having multiple Sleep-related issues.

    When I leave the computer alone and it goes into Sleep mode, it crashes. When I manually put the computer into sleep mode, it powers off and then when it starts again says that Windows wasn't shut down properly or that Windows recovered from a serious error. I think I've updated all of the drivers.

    I've attached a dump folder, but not really sure how to read it or how to correct these problems.

    Any advice anyone has would be very much appreciated.
     

    Attached Files:

  2. cybercore

    cybercore New Member

    Joined:
    Jul 7, 2009
    Messages:
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    The crash was caused by Realtek RTL81892SE Wireless.


    1. Go to Toshiba Support to update your notebook drivers such as Touchpad and HDD protection.


    2. Use Intel® Driver Update Utility to update Intel devices.



    3. If crashes persist after the updates, uninstall AVG and replace it with MSE.









    CRASH DUMPS

    Code:
    
    Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
    Copyright (c) Microsoft Corporation. All rights reserved.
    
    
    Loading Dump File [F:\DMP\032711-31449-01.dmp]
    Mini Kernel Dump File: Only registers and stack trace are available
    
    Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
    Executable search path is: 
    Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x86 compatible
    Product: WinNt, suite: TerminalServer SingleUserTS Personal
    Built by: 7601.17514.x86fre.win7sp1_rtm.101119-1850
    Machine Name:
    Kernel base = 0x82c16000 PsLoadedModuleList = 0x82d60850
    Debug session time: Sun Mar 27 13:10:59.495 2011 (UTC - 4:00)
    System Uptime: 0 days 0:38:44.431
    Loading Kernel Symbols
    ...............................................................
    ................................................................
    .............................
    Loading User Symbols
    Loading unloaded module list
    .........
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {960, 2, 1, 9104c808}
    
    Unable to load image \SystemRoot\system32\DRIVERS\rtl8192se.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for rtl8192se.sys
    *** ERROR: Module load completed but symbols could not be loaded for rtl8192se.sys
    Probably caused by : rtl8192se.sys ( rtl8192se+45808 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 00000960, memory referenced
    Arg2: 00000002, IRQL
    Arg3: 00000001, value 0 = read operation, 1 = write operation
    Arg4: 9104c808, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    WRITE_ADDRESS: GetPointerFromAddress: unable to read from 82d80718
    Unable to read MiSystemVaType memory at 82d601a0
     00000960 
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    rtl8192se+45808
    9104c808 898660090000    mov     dword ptr [esi+960h],eax
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  System
    
    TRAP_FRAME:  82d3ea00 -- (.trap 0xffffffff82d3ea00)
    ErrCode = 00000002
    eax=00000160 ebx=8755b918 ecx=00000003 edx=8755b901 esi=00000000 edi=87514000
    eip=9104c808 esp=82d3ea74 ebp=82d3ea9c iopl=0         nv up ei pl zr na pe nc
    cs=0008  ss=0010  ds=0023  es=0023  fs=0030  gs=0000             efl=00010246
    rtl8192se+0x45808:
    9104c808 898660090000    mov     dword ptr [esi+960h],eax ds:0023:00000960=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from 9104c808 to 82c575cb
    
    STACK_TEXT:  
    82d3ea00 9104c808 badb0d00 8755b901 82c770fc nt!KiTrap0E+0x2cf
    WARNING: Stack unwind information not available. Following frames may be wrong.
    82d3ea9c 9105060f 0a514000 8751d1de 00001000 rtl8192se+0x45808
    82d3eac8 910509a5 00000000 8751d462 8734c428 rtl8192se+0x4960f
    82d3eaec 9101efe1 8751d462 82c8e220 871210e0 rtl8192se+0x499a5
    82d3eb04 8b287f62 00000000 8751d462 00000000 rtl8192se+0x17fe1
    82d3eb38 82c90039 8751d492 8751d46a f1737c8e ndis!ndisMTimerDpc+0x147
    82d3eb7c 82c8ffdd 82d41d20 82d3eca8 00000001 nt!KiProcessTimerDpcTable+0x50
    82d3ec68 82c8fe9a 82d41d20 82d3eca8 00000000 nt!KiProcessExpiredTimerList+0x101
    82d3ecdc 82c8e00e 00024609 854eca70 82d4b380 nt!KiTimerExpiration+0x25c
    82d3ed20 82c8de38 00000000 0000000e 00000000 nt!KiRetireDpcList+0xcb
    82d3ed24 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x38
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    rtl8192se+45808
    9104c808 898660090000    mov     dword ptr [esi+960h],eax
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  rtl8192se+45808
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: rtl8192se
    
    IMAGE_NAME:  rtl8192se.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4bd5cbdf
    
    FAILURE_BUCKET_ID:  0xD1_rtl8192se+45808
    
    BUCKET_ID:  0xD1_rtl8192se+45808
    
    Followup: MachineOwner
    ---------
    
    
    
    




    DRIVERS

    Code:
    start    end        module name
    8ac94000 8acdc000   ACPI     ACPI.sys     Sat Nov 20 03:37:52 2010 (4CE788E0)
    90a3f000 90a99000   afd      afd.sys      Sat Nov 20 03:40:00 2010 (4CE78960)
    911c0000 911d2000   AgileVpn AgileVpn.sys Mon Jul 13 19:55:00 2009 (4A5BC954)
    8af44000 8af4d000   amdxata  amdxata.sys  Fri Mar 19 12:19:01 2010 (4BA3A3F5)
    8af0e000 8af17000   atapi    atapi.sys    Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8af17000 8af3a000   ataport  ataport.SYS  Sat Nov 20 03:38:00 2010 (4CE788E8)
    94ef0000 94f3d000   ATMFD    ATMFD.DLL    unavailable (00000000)
    9af30000 9af58000   AVGIDSDriver AVGIDSDriver.Sys Tue Aug 03 18:24:21 2010 (4C589715)
    8b3d3000 8b3dc000   AVGIDSEH AVGIDSEH.Sys Mon Sep 13 18:46:35 2010 (4C8EA9CB)
    9aed7000 9aee1000   AVGIDSFilter AVGIDSFilter.Sys Tue Aug 03 18:23:18 2010 (4C5896D6)
    959c1000 959ca000   AVGIDSShim AVGIDSShim.Sys Tue Aug 03 18:25:56 2010 (4C589774)
    90b89000 90bc4d00   avgldx86 avgldx86.sys Tue Dec 07 21:00:20 2010 (4CFEE6B4)
    8fd1b000 8fd27000   avgmfx86 avgmfx86.sys Mon Sep 06 20:48:01 2010 (4C858BC1)
    8b3ce000 8b3d2b80   avgrkx86 avgrkx86.sys Mon Sep 06 20:48:16 2010 (4C858BD0)
    8af92000 8afd9980   avgtdix  avgtdix.sys  Fri Nov 12 06:05:58 2010 (4CDD1F96)
    8ad3b000 8ad46000   BATTC    BATTC.SYS    Mon Jul 13 19:19:15 2009 (4A5BC0F3)
    8fd2e000 8fd35000   Beep     Beep.SYS     Mon Jul 13 19:45:00 2009 (4A5BC6FC)
    90b7b000 90b89000   blbdrive blbdrive.sys Mon Jul 13 19:23:04 2009 (4A5BC1D8)
    832bb000 832c3000   BOOTVID  BOOTVID.dll  Mon Jul 13 21:04:34 2009 (4A5BD9A2)
    95905000 9591e000   bowser   bowser.sys   Mon Jul 13 19:14:21 2009 (4A5BBFCD)
    94ed0000 94eee000   cdd      cdd.dll      unavailable (00000000)
    90630000 906aa000   CHDRT32  CHDRT32.sys  Tue Jun 23 19:27:11 2009 (4A4164CF)
    83305000 833b0000   CI       CI.dll       Sat Nov 20 07:05:17 2010 (4CE7B97D)
    8b3a9000 8b3ce000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:11:20 2009 (4A5BBF18)
    832c3000 83305000   CLFS     CLFS.SYS     Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    9119f000 911a2700   CmBatt   CmBatt.sys   Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    8b18b000 8b1e8000   cng      cng.sys      Mon Jul 13 19:32:55 2009 (4A5BC427)
    8ad33000 8ad3b000   compbatt compbatt.sys Mon Jul 13 19:19:18 2009 (4A5BC0F6)
    911b3000 911c0000   CompositeBus CompositeBus.sys Sat Nov 20 04:50:21 2010 (4CE799DD)
    907bc000 907c9000   crashdmp crashdmp.sys Mon Jul 13 19:45:50 2009 (4A5BC72E)
    90b63000 90b7b000   dfsc     dfsc.sys     Sat Nov 20 03:42:32 2010 (4CE789F8)
    90b57000 90b63000   discache discache.sys Mon Jul 13 19:24:04 2009 (4A5BC214)
    8b400000 8b411000   disk     disk.sys     Mon Jul 13 19:11:28 2009 (4A5BBF20)
    906d9000 906f2000   drmk     drmk.sys     Mon Jul 13 20:36:05 2009 (4A5BD2F5)
    907c9000 907da000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:12:47 2009 (4A5BBF6F)
    8fc00000 8fcda000   dump_iaStor dump_iaStor.sys Thu Jun 04 21:42:33 2009 (4A287809)
    907da000 907e4000   Dxapi    Dxapi.sys    Mon Jul 13 19:25:25 2009 (4A5BC265)
    91a5a000 91b11000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 04:08:14 2010 (4CE78FFE)
    91b11000 91b4a000   dxgmms1  dxgmms1.sys  Wed Feb 02 22:45:05 2011 (4D4A24C1)
    90768000 90792000   fastfat  fastfat.SYS  Mon Jul 13 19:14:01 2009 (4A5BBFB9)
    8af81000 8af92000   fileinfo fileinfo.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
    8af4d000 8af81000   fltmgr   fltmgr.sys   Mon Jul 13 19:11:13 2009 (4A5BBF11)
    8b1f6000 8b1ff000   Fs_Rec   Fs_Rec.sys   Mon Jul 13 19:11:14 2009 (4A5BBF12)
    8b377000 8b3a9000   fvevol   fvevol.sys   Sat Nov 20 03:40:22 2010 (4CE78976)
    8b55c000 8b58d000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:39:08 2010 (4CE7892C)
    83028000 8305f000   hal      halmacpi.dll Sat Nov 20 03:37:38 2010 (4CE788D2)
    91baf000 91bce000   HDAudBus HDAudBus.sys Sat Nov 20 04:59:28 2010 (4CE79C00)
    90761000 90767480   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:50:59 2009 (4A5BC863)
    95880000 95905000   HTTP     HTTP.sys     Sat Nov 20 03:40:17 2010 (4CE78971)
    8b5f6000 8b5fe000   hwpolicy hwpolicy.sys Sat Nov 20 03:37:35 2010 (4CE788CF)
    91125000 9113d000   i8042prt i8042prt.sys Mon Jul 13 19:11:23 2009 (4A5BBF1B)
    8ae34000 8af0e000   iaStor   iaStor.sys   Thu Jun 04 21:42:33 2009 (4A287809)
    91433000 91a5a000   igdkmd32 igdkmd32.sys Thu Aug 27 11:00:04 2009 (4A969F74)
    906f2000 90715000   IntcHdmi IntcHdmi.sys Fri Jul 10 09:44:50 2009 (4A5745D2)
    9118d000 9119f000   intelppm intelppm.sys Mon Jul 13 19:11:03 2009 (4A5BBF07)
    9113d000 9114a000   kbdclass kbdclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    80bac000 80bb4000   kdcom    kdcom.dll    Mon Jul 13 21:08:58 2009 (4A5BDAAA)
    8ae00000 8ae34000   ks       ks.sys       Sat Nov 20 04:50:17 2010 (4CE799D9)
    8b178000 8b18b000   ksecdd   ksecdd.sys   Sat Nov 20 03:38:54 2010 (4CE7891E)
    8b325000 8b34a000   ksecpkg  ksecpkg.sys  Mon Jul 13 19:34:00 2009 (4A5BC468)
    91bce000 91bde000   L1C62x86 L1C62x86.sys Mon Jul 27 03:06:45 2009 (4A6D5205)
    9061b000 9062b000   lltdio   lltdio.sys   Mon Jul 13 19:53:18 2009 (4A5BC8EE)
    90600000 9061b000   luafv    luafv.sys    Mon Jul 13 19:15:44 2009 (4A5BC020)
    83225000 832aa000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:00:54 2010 (4CE7B876)
    907e4000 907ef000   monitor  monitor.sys  Mon Jul 13 19:25:58 2009 (4A5BC286)
    91180000 9118d000   mouclass mouclass.sys Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8ada1000 8adb7000   mountmgr mountmgr.sys Sat Nov 20 03:38:09 2010 (4CE788F1)
    9591e000 95930000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:52:52 2009 (4A5BC8D4)
    95930000 95953000   mrxsmb   mrxsmb.sys   Sat Nov 20 03:42:40 2010 (4CE78A00)
    95953000 9598e000   mrxsmb10 mrxsmb10.sys Sat Nov 20 03:44:15 2010 (4CE78A5F)
    9598e000 959a9000   mrxsmb20 mrxsmb20.sys Sat Nov 20 03:42:47 2010 (4CE78A07)
    8af3a000 8af44000   msahci   msahci.sys   Sat Nov 20 04:50:48 2010 (4CE799F8)
    8fd87000 8fd92000   Msfs     Msfs.SYS     Mon Jul 13 19:11:26 2009 (4A5BBF1E)
    8ace5000 8aced000   msisadrv msisadrv.sys Mon Jul 13 19:11:09 2009 (4A5BBF0D)
    8b14d000 8b178000   msrpc    msrpc.sys    Mon Jul 13 19:11:59 2009 (4A5BBF3F)
    90b4d000 90b57000   mssmbios mssmbios.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
    8b5e6000 8b5f6000   mup      mup.sys      Mon Jul 13 19:14:14 2009 (4A5BBFC6)
    8b230000 8b2e7000   ndis     ndis.sys     Sat Nov 20 03:39:19 2010 (4CE78937)
    911ea000 911f5000   ndistapi ndistapi.sys Mon Jul 13 19:54:24 2009 (4A5BC930)
    95854000 95864000   ndisuio  ndisuio.sys  Sat Nov 20 05:06:36 2010 (4CE79DAC)
    91bde000 91c00000   ndiswan  ndiswan.sys  Sat Nov 20 05:07:48 2010 (4CE79DF4)
    90a25000 90a36000   NDProxy  NDProxy.SYS  Sat Nov 20 05:07:39 2010 (4CE79DEB)
    90ad0000 90ade000   netbios  netbios.sys  Mon Jul 13 19:53:54 2009 (4A5BC912)
    8fdc3000 8fdf5000   netbt    netbt.sys    Sat Nov 20 03:39:22 2010 (4CE7893A)
    8b2e7000 8b325000   NETIO    NETIO.SYS    Sat Nov 20 03:40:03 2010 (4CE78963)
    8fd92000 8fda0000   Npfs     Npfs.SYS     Mon Jul 13 19:11:31 2009 (4A5BBF23)
    90b43000 90b4d000   nsiproxy nsiproxy.sys Mon Jul 13 19:12:08 2009 (4A5BBF48)
    82c16000 83028000   nt       ntkrpamp.exe Sat Nov 20 03:42:49 2010 (4CE78A09)
    8b01e000 8b14d000   Ntfs     Ntfs.sys     Sat Nov 20 03:39:08 2010 (4CE7892C)
    8fd27000 8fd2e000   Null     Null.SYS     Mon Jul 13 19:11:12 2009 (4A5BBF10)
    9580e000 95854000   nwifi    nwifi.sys    Mon Jul 13 19:51:59 2009 (4A5BC89F)
    90aa0000 90abf000   pacer    pacer.sys    Mon Jul 13 19:53:58 2009 (4A5BC916)
    8ad22000 8ad33000   partmgr  partmgr.sys  Sat Nov 20 03:38:14 2010 (4CE788F6)
    8aced000 8ad17000   pci      pci.sys      Sat Nov 20 03:37:57 2010 (4CE788E5)
    8adb7000 8adbe000   pciide   pciide.sys   Mon Jul 13 19:11:19 2009 (4A5BBF17)
    8adbe000 8adcc000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:11:15 2009 (4A5BBF13)
    8b1e8000 8b1f6000   pcw      pcw.sys      Mon Jul 13 19:11:10 2009 (4A5BBF0E)
    9ae08000 9ae9f000   peauth   peauth.sys   Mon Jul 13 20:35:44 2009 (4A5BD2E0)
    907b6000 907bbe00   pgeffect pgeffect.sys Mon Jun 22 05:04:57 2009 (4A3F4939)
    906aa000 906d9000   portcls  portcls.sys  Mon Jul 13 19:51:00 2009 (4A5BC864)
    832aa000 832bb000   PSHED    PSHED.dll    Mon Jul 13 21:09:36 2009 (4A5BDAD0)
    911aa000 911b3000   QIOMem   QIOMem.sys   Mon Jun 15 01:58:21 2009 (4A35E2FD)
    911d2000 911ea000   rasl2tp  rasl2tp.sys  Mon Jul 13 19:54:33 2009 (4A5BC939)
    91400000 91418000   raspppoe raspppoe.sys Mon Jul 13 19:54:53 2009 (4A5BC94D)
    91418000 9142f000   raspptp  raspptp.sys  Mon Jul 13 19:54:47 2009 (4A5BC947)
    90a00000 90a17000   rassstp  rassstp.sys  Mon Jul 13 19:54:57 2009 (4A5BC951)
    90b02000 90b43000   rdbss    rdbss.sys    Sat Nov 20 03:42:44 2010 (4CE78A04)
    8fd6f000 8fd77000   RDPCDD   RDPCDD.sys   Sat Nov 20 05:22:19 2010 (4CE7A15B)
    8fd77000 8fd7f000   rdpencdd rdpencdd.sys Mon Jul 13 20:01:39 2009 (4A5BCAE3)
    8fd7f000 8fd87000   rdprefmp rdprefmp.sys Mon Jul 13 20:01:41 2009 (4A5BCAE5)
    8b34a000 8b377000   rdyboost rdyboost.sys Sat Nov 20 04:00:07 2010 (4CE78E17)
    95864000 95877000   rspndr   rspndr.sys   Mon Jul 13 19:53:20 2009 (4A5BC8F0)
    91007000 9111b000   rtl8192se rtl8192se.sys Mon Apr 26 13:22:39 2010 (4BD5CBDF)
    9ae9f000 9aea9000   secdrv   secdrv.SYS   Wed Sep 13 09:18:32 2006 (45080528)
    8b5de000 8b5e6000   spldr    spldr.sys    Mon May 11 12:13:47 2009 (4A084EBB)
    9af58000 9afa9000   srv      srv.sys      Sat Nov 20 03:45:29 2010 (4CE78AA9)
    9aee1000 9af30000   srv2     srv2.sys     Sat Nov 20 03:44:35 2010 (4CE78A73)
    9aea9000 9aeca000   srvnet   srvnet.sys   Sat Nov 20 03:44:27 2010 (4CE78A6B)
    911f5000 911f6380   swenum   swenum.sys   Mon Jul 13 19:45:08 2009 (4A5BC704)
    9114a000 9117dd80   SynTP    SynTP.sys    Thu Jul 30 20:39:09 2009 (4A723D2D)
    8b412000 8b55c000   tcpip    tcpip.sys    Sat Nov 20 03:41:36 2010 (4CE789C0)
    9aeca000 9aed7000   tcpipreg tcpipreg.sys Sat Nov 20 05:07:13 2010 (4CE79DD1)
    8fdb7000 8fdc3000   TDI      TDI.SYS      Sat Nov 20 03:39:18 2010 (4CE78936)
    8fda0000 8fdb7000   tdx      tdx.sys      Sat Nov 20 03:39:17 2010 (4CE78935)
    90af1000 90b02000   termdd   termdd.sys   Sat Nov 20 05:21:10 2010 (4CE7A116)
    8b5d3000 8b5de000   thpdrv   thpdrv.sys   Sun Jun 28 22:03:26 2009 (4A4820EE)
    8b5d1000 8b5d2900   Thpevm   Thpevm.SYS   Mon Jun 29 04:15:50 2009 (4A487836)
    94ea0000 94ea9000   TSDDD    TSDDD.dll    unavailable (00000000)
    90bc5000 90be6000   tunnel   tunnel.sys   Sat Nov 20 05:06:40 2010 (4CE79DB0)
    8b5cc000 8b5d0100   TVALZ_O  TVALZ_O.SYS  Mon Jul 13 22:19:21 2009 (4A5BEB29)
    911a3000 911aa000   TVALZFL  TVALZFL.sys  Fri Jun 19 06:27:46 2009 (4A3B6822)
    90a17000 90a25000   umbus    umbus.sys    Sat Nov 20 05:00:23 2010 (4CE79C37)
    90715000 9072c000   usbccgp  usbccgp.sys  Sat Nov 20 05:00:08 2010 (4CE79C28)
    9117e000 9117f700   USBD     USBD.SYS     Mon Jul 13 19:51:05 2009 (4A5BC869)
    91ba0000 91baf000   usbehci  usbehci.sys  Mon Jul 13 19:51:14 2009 (4A5BC872)
    833b0000 833f4000   usbhub   usbhub.sys   Sat Nov 20 05:00:34 2010 (4CE79C42)
    91b55000 91ba0000   USBPORT  USBPORT.SYS  Mon Jul 13 19:51:13 2009 (4A5BC871)
    91b4a000 91b55000   usbuhci  usbuhci.sys  Mon Jul 13 19:51:10 2009 (4A5BC86E)
    90792000 907b5c00   usbvideo usbvideo.sys Sat Nov 20 05:00:20 2010 (4CE79C34)
    8ad17000 8ad22000   vdrvroot vdrvroot.sys Mon Jul 13 19:46:19 2009 (4A5BC74B)
    8fd35000 8fd41000   vga      vga.sys      Mon Jul 13 19:25:50 2009 (4A5BC27E)
    8fd41000 8fd62000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:25:49 2009 (4A5BC27D)
    8ad46000 8ad56000   volmgr   volmgr.sys   Sat Nov 20 03:38:06 2010 (4CE788EE)
    8ad56000 8ada1000   volmgrx  volmgrx.sys  Mon Jul 13 19:11:41 2009 (4A5BBF2D)
    8b58d000 8b5cc000   volsnap  volsnap.sys  Sat Nov 20 03:38:13 2010 (4CE788F5)
    9111b000 91125000   vwifibus vwifibus.sys Mon Jul 13 19:52:02 2009 (4A5BC8A2)
    90abf000 90ad0000   vwififlt vwififlt.sys Mon Jul 13 19:52:03 2009 (4A5BC8A3)
    95877000 95880000   vwifimp  vwifimp.sys  Mon Jul 13 19:52:09 2009 (4A5BC8A9)
    90ade000 90af1000   wanarp   wanarp.sys   Sat Nov 20 05:07:45 2010 (4CE79DF1)
    8fd62000 8fd6f000   watchdog watchdog.sys Mon Jul 13 19:24:10 2009 (4A5BC21A)
    8ac15000 8ac86000   Wdf01000 Wdf01000.sys Mon Jul 13 19:11:36 2009 (4A5BBF28)
    8ac86000 8ac94000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:11:25 2009 (4A5BBF1D)
    90a99000 90aa0000   wfplwf   wfplwf.sys   Mon Jul 13 19:53:51 2009 (4A5BC90F)
    94c40000 94e8d000   win32k   win32k.sys   unavailable (00000000)
    90be6000 90bef000   wmiacpi  wmiacpi.sys  Mon Jul 13 19:19:16 2009 (4A5BC0F4)
    8acdc000 8ace5000   WMILIB   WMILIB.SYS   Mon Jul 13 19:11:22 2009 (4A5BBF1A)
    8fcda000 8fcf4000   WudfPf   WudfPf.sys   Sat Nov 20 04:58:55 2010 (4CE79BDF)
    
    Unloaded modules:
    9072c000 90743000   USBSTOR.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00017000
    9074e000 90761000   HIDCLASS.SYS
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00013000
    90743000 9074e000   hidusb.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000B000
    b6026000 b6090000   spsys.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0006A000
    959a9000 959c1000   parport.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00018000
    8b3dc000 8b3e9000   crashdmp.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0000D000
    8fc11000 8fceb000   dump_iaStor.
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  000DA000
    8fceb000 8fcfc000   dump_dumpfve
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  00011000
    8fcfc000 8fd1b000   cdrom.sys
        Timestamp: unavailable (00000000)
        Checksum:  00000000
        ImageSize:  0001F000
    
    
     
  3. bmf

    bmf New Member

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    Thanks for the reply. I had previously downloaded updates from Toshiba, including the RealTek driver update. This time I downloaded directly from the RealTek site - Realtek - I downloaded from the "Windows driver auto installation program" - Site 2.

    I put the computer into Sleep mode and it wouldn't wake up. I then manually turned it off and re-booted and it gave me the "Windows didn't shutdown properly.." message.

    I also took off AVG and am using MSFT MSE. And Intel utility said everything is up to date.

    Not sure what's going on. Is there an alternative to Realtek?

    Thanks again.
     
  4. cybercore

    cybercore New Member

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    Update the following old drivers:

    (If your notebook is compatible with Windows 7, you'll find the updates)

    Atheros L1c PCI-E Gigabit Ethernet Controller
    L1C62x86.sys Mon Jul 27 03:06:45 2009
    partner.atheros.com/Drivers.aspx
    Toshiba Support - Homepage


    Touchpad
    SynTP.sys Thu Jul 30 20:39:09 2009
    Toshiba Support - Homepage


    TOSHIBA HDD Protection
    pgeffect.sys Mon Jun 22 05:04:57 2009
    Thpevm.SYS Mon Jun 29 04:15:50 2009
    Toshiba Support - Homepage


    Toshiba Generic IO & Memory Access
    QIOMem.sys Mon Jun 15 01:58:21 2009
    Toshiba Support - Homepage


    Intel GMA
    igdkmd32.sys Thu Aug 27 11:00:04 2009
    Intel® Driver Update Utility


    Intel Matrix Storage
    iaStor.sys Thu Jun 04 21:42:33 2009
    Intel® Driver Update Utility
     
  5. bmf

    bmf New Member

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    Thanks again. I very much appreciate the help. Apologies for being a bit dense here, but I've downloaded all of the drivers and I'm still having issues. The computer is not crashing, but when I put into Sleep mode, the computer won't wake up and just powers down. When I turn back on it says that Windows wasn't shut down properly.

    Also having issues when I turn the computer off it powers back up when it's plugged in. When not plugged in, it will shut off fine. Not sure if these issues are related
     
  6. cybercore

    cybercore New Member

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    Sounds good if no more blue screens. Let's see how you're doing, attach your current drivers list DriverView: Loaded Windows Drivers List.

    Command Prompt > sfc /scannow.
    Command Prompt > chkdsk /f/r.
     
  7. bmf

    bmf New Member

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    Thanks. Here's the current list of drivers.....
     

    Attached Files:

  8. cybercore

    cybercore New Member

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    Still need to update:

    Intel® Driver Update Utility

    Toshiba Support - Homepage


    Intel GMA
    Code:
    Driver Name       : igdkmd32.sys
    Address           : 0x90c2c000
    File Type         : Display Driver
    Description       : Intel Graphics Kernel Mode Driver
    Version           : 8.15.10.1883
    Company           : Intel Corporation
    Product Name      : Intel Graphics Accelerator Drivers for Windows 7(R)
    Modified Date     : 8/27/2009 9:00:10 AM
    Created Date      : 8/27/2009 9:00:10 AM
    Filename          : C:\windows\system32\DRIVERS\igdkmd32.sys
    

    Intel HD Audio
    Code:
    Driver Name       : IntcHdmi.sys
    Address           : 0x96197000
    File Type         : Sound Driver
    Description       : Intel(R) High Definition Audio HDMI
    Version           : 6.10.01.2077 built by: WinDDK
    Company           : Intel(R) Corporation
    Product Name      : Intel(R) High Definition Audio HDMI
    Modified Date     : 7/10/2009 7:44:52 AM
    Created Date      : 7/10/2009 7:44:52 AM
    Filename          : C:\windows\system32\drivers\IntcHdmi.sys

    TOUCHPAD
    Code:
    Driver Name       : SynTP.sys
    Address           : 0x833c9000
    File Type         : Driver
    Description       : Synaptics Touchpad Driver
    Version           : 13.2.7.3 30Jul09
    Company           : Synaptics Incorporated
    Product Name      : Synaptics Pointing Device Driver
    Modified Date     : 7/30/2009 7:20:18 PM
    Created Date      : 7/30/2009 7:20:18 PM
    Filename          : C:\windows\system32\DRIVERS\SynTP.sys

    TOSHIBA HDD Protection
    Code:
    Driver Name       : thpdrv.sys
    Address           : 0x85fca000
    File Type         : System Driver
    Description       : TOSHIBA HDD Protection Driver
    Version           : 2.0.2.4
    Company           : TOSHIBA Corporation
    Product Name      : TOSHIBA HDD Protection
    Modified Date     : 6/29/2009 11:25:24 AM
    Created Date      : 6/29/2009 11:25:24 AM
    Filename          : C:\windows\system32\DRIVERS\thpdrv.sys


    TOSHIBA Generic IO & Memory Access and other drivers
    Code:
    Driver Name       : QIOMem.sys
    Address           : 0x8fdf7000
    File Type         : Application
    Description       : Generic IO & Memory Access
    Version           : 2, 1, 0, 0
    Company           : TOSHIBA
    Product Name      : 
    Modified Date     : 6/15/2009 2:58:22 PM
    Created Date      : 6/15/2009 2:58:22 PM
    Filename          : C:\windows\system32\DRIVERS\QIOMem.sys
    
    
    Driver Name       : Thpevm.SYS
    Address           : 0x85fc8000
    File Type         : Driver
    Description       : TOSHIBA HDD Protection - Shock Sensor Driver
    Version           : 2.0.0.4
    Company           : TOSHIBA Corporation
    Product Name      : TOSHIBA HDD Protection
    Modified Date     : 6/29/2009 5:16:22 PM
    Created Date      : 6/29/2009 5:16:22 PM
    Filename          : C:\windows\system32\DRIVERS\Thpevm.SYS
    
    
    Driver Name       : TVALZ_O.SYS
    Address           : 0x85fc3000
    File Type         : Driver
    Description       : TOSHIBA ACPI-Based Value Added Logical and General Purpose Device Driver
    Version           : 2, 0, 0, 3
    Company           : TOSHIBA Corporation
    Product Name      : 
    Modified Date     : 7/14/2009 4:28:42 PM
    Created Date      : 7/14/2009 4:28:42 PM
    Filename          : C:\windows\system32\DRIVERS\TVALZ_O.SYS
    File Attributes   : A
    ==================================================
    
    ==================================================
    Driver Name       : TVALZFL.sys
    Address           : 0x90c20000
    File Type         : Driver
    Description       : TOSHIBA TVALZ Filter Driver
    Version           : 1, 0, 0, 2
    Company           : TOSHIBA Corporation
    Product Name      : 
    Modified Date     : 6/19/2009 8:31:08 PM
    Created Date      : 6/19/2009 8:31:08 PM
    Filename          : C:\windows\system32\DRIVERS\TVALZFL.sys
     
  9. bmf

    bmf New Member

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    Thanks - those updates seem to be the latest on the Toshiba support site. Intel won't let me download directly from their site, as they say it's customized for Toshiba. The other manufactures advise the same. I guess I can try downloading directly from the driver site and set up a restore point if anything goes wrong.
     

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