Windows 7 Snipping Tool does not let me Save

kevphil

Honorable Member
#1
Out of the blue, the Windows 7 Snipping Tool no longer lets me Save. I am still able to Copy the graphic to the Clipboard (which is usually what I want anyway), but the Save feature is not working. Any ideas would be much appreciated. I scanned with Malwarebytes, Avast and CCleaner just a couple weeks ago...

MS Windows 7 Pro
i7 980X 6-Core
12 GB RAM
1 GB Nvidia

Thanks!
 


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patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#2
When you say it's not working do you mean it's "greyed out" or it doesn't actually save the image?
 


kevphil

Honorable Member
#3
No, the Command is visible in the File Menu. But clicking on it (either the entry in the File Menu, or the floppy Save icon) does nothing. If I just try to close the Snipping Tool window, it asks me if I want to Save. I click "yes" and the window closes without comment (no Save dialog, nothing).

Thanks!
 


patcooke

Microsoft MVP
Staff member
Premium Supporter
Microsoft MVP
#4
I'd try two things:

1. A system restore back to before the problem occurred.

2. A system file check - goto command prompt and enter the command:

sfc /scannow
 


kevphil

Honorable Member
#5
I did not try doing the Restore; I'm reluctant to do so at this time, but I will consider it in the days ahead, especially if other problems creep up.

However, I did do the ScanNow and there were no issues found. Thanks for your suggestions, Pat.
 


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