Ok, so I am new around these parts but I have a reason for singing up here. I have a Dell Laptop with a bit of problems and I think I know how to proceed but would like to get some feedback from forum members before I go spend a lot of time repairing the laptop. First a statement of the problem: the security software won't work becuase Win 7 SP1 is not installed. What have I done: 1) Isolated the laptop from the network so I don't have any hackers; 2) downloaded SP1 32bit and 64 bit versions. What I think I need to do is to install SP1 32 bit version. What is your opinion of my plan? I hope that I do not need to re-image the entire hard drive.