Hey guys. I am new here. I have been searching for a solution to a problem that i have. None of my troubleshooters work. When i first installed Windows 7, they did work until i let it update. I have seen this problem posted all over with no solutions. I read somewhere that it was a microsoft update that caused this. It was supposed to be a security risk for the operating system, so they sent an update to disable the troubleshooter. Don't know if this is true or not. Now that being said. When i open a trouble shooter and hit next it always says; An unexpected error has occured. The troubleshooting wizard can't continue. Then view error details, it says; Package ID xxxxxxxxxx Path Unknown, non local or C:xxxxxx on some. Error code 0x80131700 Source Engine User xxxxxxx Context Elevated On Path it depends on which troubleshooter you are trying to use, but the rest of the info is exactly the same. I would just like to get the troubleshooter to work. I hate having an operating system that is not completely functional. Drives me crazy. Any help would be appreciated. It is a custom built desktop pc. If in don't give enough info, just let me know what else you need. Hopefully someone can help me out with this. Thanks in advance. Windows 7 Home Premium Version 6.1.7600 Build 7600 Gigabyte Motherboard GA-880GA-UD3H F6 Bios AMD Phenom ii x4 B50 1 TB Hard drive 6 GB Ram 1333 MHz P.S. Have been uninstalling some of my first updates in hope that it might fix the problem. No luck yet.