Windows 7 Ultimate 64-bit Black screen with Cursor hang

Discussion in 'Windows 7 Help and Support' started by rimmi2002, Jul 17, 2010.

  1. rimmi2002

    rimmi2002 New Member

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    Hi I just installed Windows 7 Ultimate 64-bit. Things were working well for a week and now my win7 installation just hangs after the welcome screen with a black screen and mouse cursor. There is no CPU activity. The mouse moves. Using any keyboard shortcut key cntrl-alt-del etc... doesn't do anything.

    I can boot into safe mode and boot in diagnostic mode with all services off just fine.

    Also another thing I noticed, is that if I let the computer sit long enough, the screen saver will turn on and then the computer will go into sleep and then after it wakes from sleep it works just fine.

    Anyone have any idea as to what is going on and how I can fix this. If someone wants a boot log I can paste that soon too. Not at home right now.

    My hardware config

    GA-P35-DS3L Mobo with E6850 processor. 4 gb ram and PNY 8600Gt graphics card (with dual DVI)
     
  2. kemical

    kemical Windows Forum Admin
    Staff Member Premium Supporter Microsoft MVP

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    Hi rimmi2002,

    have you tried booting into safe mode and updating the graphics driver?

    If you could post the boot log that would be great..
     
  3. Agent Data

    Agent Data Banned

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    Just do a repair install by booting from DVD
     
  4. zvit

    zvit Honorable Member

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  5. rimmi2002

    rimmi2002 New Member

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    Tried everything mentioned here and nothing worked. So Ended up just reinstalling windows. I hope this works.
     
  6. Mitchell_A

    Mitchell_A Excellent Member

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    To add: If you performed an "upgrade" from Vista, that's likely the source of your problems.
    If the problem persists, you can try removing one of your RAM modules, updating the BIOS, and as Kemical suggested, updating not only graphics drivers, but also chipset.
     

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