i have a windows 7 vista 64bit (or 62, not sure) and for a while now i have been have the same problem... first of all, windows updates keep on failing! practically all of them. After the update, it requires me to restart the computer because some of the updates can not be completed while the system is running. as it reboots, it goes to screen where the resolution is REALLY zoomed in, and it says the computer did not start up properly (start up repair). this might be a minor problem but im not too akin with computers. plz help. this happens every time it makes me restart or when i shut it down. (so i just leave it on sleep, but that never helps cuz theres an automated windows update restart timer) ALSO! i heard that i needed an anti virus program so i got one. VIPRE, the first atempt. Windows update. Restarts. Start up repair. then VIPRE is completely GONE from my computer. (not just vipre but some other programs as well) Microsoft securty essencials, the second attempt. SAME THING HAPPENS. its completely gone. as if i never had it. plz help, as your kindness will be repaid.