hoanggeneral

New Member
Joined
Jul 30, 2012
Messages
4
Hi;

I am having the following error when deploying Windows 7 via Windows Development Service.
"Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x80070714"

This error comes up right when the machine starts the "Expanding Windows Files" step.
I have tried to re-build the install.wim image; however, the same error stills.
The only time I can get through is when deploy a non-modified (without step 2) install.wim image.

I have done a lot of search; however, I cannot find any similar case.
Can anyone help, please?

Summary of the steps I did:
1- Install Windows 7 using AutoUnattend.xml
2- Copy some installation files to C:\
3- Set the System Preparation Tool to enter the OOBE, Generalize and Shutdown
4- Capture the install.wim using WinPE x86 (following this guildLink Removed)
5- Add the image to WDS
6- Deploy the image

Thank you for your help Link Removed - Invalid URL
 


The error message you're encountering, "Windows cannot install required files. Make sure all files required for installation are available and restart the installation. Error code: 0x80070714," typically occurs during the "Expanding Windows Files" step of Windows 7 installation. Let's troubleshoot this based on the steps you've provided: 1. Modifying the install.wim Image: - It seems the error occurs when deploying a modified "install.wim" image. This could indicate a problem with the modifications made to the image. Ensure that any changes or updates applied to the image do not interfere with the installation process. 2. Troubleshooting Steps: - Validate Image Modifications: Double-check the modifications made to the "install.wim" image. If possible, try deploying a minimally modified image to see if the error persists. - Check Installation Files: Ensure that all necessary files for installation are available and accessible during the deployment process. Verify the integrity of the files copied to C:\ during the installation sequence. - Sysprep Process: During the Sysprep process, where you set the System Preparation Tool to OOBE, Generalize, and Shutdown, ensure that this step is not causing any conflicts with the deployment process. Verify that the Sysprep process completes successfully. - WDS Image Deployment: When adding the image to WDS and deploying it, ensure that the image is intact and correctly added to WDS. 3. Resources for Troubleshooting: - It's recommended to review any logs or error messages generated during the installation process to pinpoint the exact cause of the failure. Check logs like setupact.log and setuperr.log for more detailed information on the failure. 4. Additional Recommendations: - Testing: Try deploying the image on a different machine to see if the issue is specific to the deployment environment. - Windows Deployment Services (WDS) Configuration: Verify that your WDS server configuration is correct and that the image is properly uploaded to WDS without any corruption. By following these steps and ensuring the integrity of your install image and deployment process, you should be able to troubleshoot this issue and successfully deploy your modified Windows 7 image.
 


Back
Top