Windows completely freezes when opening certain applications

Im having an issue, where every time i try to load itunes, autocad or world of warcraft, my laptop completely freezes and i have to just hold the power button for 5 seconds to turn it off. I'm using a Sony VAIO FZ11m if thats any help.

I'm using windows 7 professional with all that standard drivers that it used after installing, except i upgraded my video drivers to forceware 197.15
I can't give any more information than this, as I get no error logs, no crash dumps, nothing.

Any help I get is greatly appreciated


Honorable Member
Since there are so many reasons for this and so much missing information, here is the search I would do that gets lots of solved results:

"Windows 7" freezes applications intitle:solved - Google Search


and of course, play around with the search words but keep the intitle:solved or intitle:resolved in there so you get results faster.

Last edited:

Please type msinfo32 in the start menu and hit enter. On the opened screen, file | save. Zip this save file and attach to a post using the paperclip above where you type, in advanced mode reply. We should be able to sort this for you, no problem.

ha damn, i reformatted already. Thanks for trying to help anyway, if it ever happens again i'll know what to do!

Just out of interest, what would you have done to spot the problem?

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