Windows completely freezes when opening certain applications

#1
Im having an issue, where every time i try to load itunes, autocad or world of warcraft, my laptop completely freezes and i have to just hold the power button for 5 seconds to turn it off. I'm using a Sony VAIO FZ11m if thats any help.

I'm using windows 7 professional with all that standard drivers that it used after installing, except i upgraded my video drivers to forceware 197.15
I can't give any more information than this, as I get no error logs, no crash dumps, nothing.

Any help I get is greatly appreciated
 


zvit

Honorable Member
#2
Since there are so many reasons for this and so much missing information, here is the search I would do that gets lots of solved results:

"Windows 7" freezes applications intitle:solved - Google Search

or

http://www.google.com/search?num=30...+intitle:resolved&aq=f&aqi=&aql=&oq=&gs_rfai=

and of course, play around with the search words but keep the intitle:solved or intitle:resolved in there so you get results faster.
 


Last edited:
#3
Hi.

Please type msinfo32 in the start menu and hit enter. On the opened screen, file | save. Zip this save file and attach to a post using the paperclip above where you type, in advanced mode reply. We should be able to sort this for you, no problem.
 


#4
ha damn, i reformatted already. Thanks for trying to help anyway, if it ever happens again i'll know what to do!
 


#5
Just out of interest, what would you have done to spot the problem?
 


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