Windows Experience Index Failure

Discussion in 'Windows 7 Software' started by rray6, Nov 11, 2009.

  1. rray6

    rray6 Senior Member

    Joined:
    Nov 9, 2009
    Messages:
    47
    Likes Received:
    0
    This is a small problem on the surface but might indicate something else of potentially more significance. I tried to run the Windows Experience Index after installing Windows 7 (32 bit clean full install) and I got an error message saying "...the assessement did not complete successfully due to an error being reported from the operating system, driver, or other component." The components that "failed" were associated with graphics so I made sure I had the latest driver version. Does anyone have any ideas or suggestions?

    Robert
     
  2. ickymay

    ickymay New Member

    Joined:
    Jan 12, 2009
    Messages:
    1,689
    Likes Received:
    113
    yes I've just read about this somewhere else maybe even another thread on this forum , I don't suppose you have Kaspersky installed on your system do you ?
     
  3. rray6

    rray6 Senior Member

    Joined:
    Nov 9, 2009
    Messages:
    47
    Likes Received:
    0
    As a matter of fact, I do have Kaspersky Internet Security. Have there been issues with this antivirus program?
     
  4. ickymay

    ickymay New Member

    Joined:
    Jan 12, 2009
    Messages:
    1,689
    Likes Received:
    113
    yes :mad:

    to cure it follow the instructions here and then see if you can run your Windows Experience Index ;)
     
    rray6 and (deleted member) like this.
  5. rray6

    rray6 Senior Member

    Joined:
    Nov 9, 2009
    Messages:
    47
    Likes Received:
    0
    That worked! Thanks. ( I got a 5.5).

    Robert
     
  6. MrTcp

    MrTcp New Member

    Joined:
    Nov 12, 2009
    Messages:
    2
    Likes Received:
    0
    Thank you, you help to...:)
     
  7. ickymay

    ickymay New Member

    Joined:
    Jan 12, 2009
    Messages:
    1,689
    Likes Received:
    113
    good to hear and glad to help :cool:

    Microsoft Security Essentials seems to do a decent job for an AV :)
     

Share This Page

Loading...