Windows explorer crashes everytime i log into windows 7

Discussion in 'Windows 7 Help and Support' started by joengelhart, Aug 11, 2009.

  1. joengelhart

    joengelhart New Member

    Aug 11, 2009
    Likes Received:
    Ok so i just did a update from windows vista to windows 7 and everything went fine untill i logged in....When i loged in the first thing that pops up is a windows explorer has stopped responding and the desktop is black nothing even gets a chance to load. This happens on any account and anytime i log in.... i can get task manager up and i ran defender to make sure there was no viruses and its clean. Im really anowayed and this is the message i keep getting:

    Windows explorer has stopped working
    windows can check online for a solution to the problem.

    -->Check online for a solution and close the program
    -->close program

    Problem details:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: Explorer.EXE
    Application Version: 6.1.7100.0
    Application Timestamp: 49ee974f
    Fault Module Name: kernel32.dll
    Fault Module Version: 6.1.7100.0
    Fault Module Timestamp: 49eeaac7
    Exception Code: c0000005
    Exception Offset: 0000000000003892
    OS Version: 6.1.7100.
    Locale ID: 1033
    Additional Information 1: d8fd
    Additional Information 2: d8fd8161e9ac0930383dc216f4c34d70
    Additional Information 3: a87e
    Additional Information 4: a87eb7be9617da7857e04259db193484
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    If someone could help that would be great! its windows 7 the rc.

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