Windows Explorer crashes whenever I enter a partition through My Computer

#1
Hello.
I have a problem with my Windows 7 RC1 and it's very very annoying.
The problem is that whenever I enter My Computer and then double click on C:\ or D:\ or whatever, Windows Explorer crashes.

If i'll navigate to a certain folder in the D:\ or C:\ partition through the navigation line on the top , then it will crash too..

I really don't know whats the problem. I even recorded my steps using the Problem Steps Recorder tool in Windows 7 and I uploaded the document.

Please Help me and thanks,
Dadush.
 


reghakr

Essential Member
#2
Did this start from the day you first installed?

Try looking in Event Viewer under the Applications and look up the ID on the Internet?

Are you using 32-bit or 64-bit an is it the official RC from Microsoft?

Also, was it a "clean" install?
 


#3
Did this start from the day you first installed?

Try looking in Event Viewer under the Applications and look up the ID on the Internet?

Are you using 32-bit or 64-bit an is it the official RC from Microsoft?

Also, was it a \"clean\" install?
it didn't start from the 1st day...

and I didn't look for the ID so thank you i'll try that :)

It was a clean install , and I'm using the 32-bit version.

My hardware is (if necessary):

AMD Athlon 64X2 Dual-Core 5200+ 2.6Ghz
GeForce 8600GTS
2.00GB of RAM

b.t.w this is the error details I get :
Problem signature:
Problem Event Name: APPCRASH
Application Name: explorer.exe
Application Version: 6.1.7100.0
Application Timestamp: 49ee918d
Fault Module Name: EXPLORERFRAME.dll
Fault Module Version: 6.1.7100.0
Fault Module Timestamp: 49eea59d
Exception Code: c0000005
Exception Offset: 00049a1a
OS Version: 6.1.7100.2.0.0.256.1
Locale ID: 1037
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Thank you very much.
 


Last edited:

reghakr

Essential Member
#4
Did you install new software or make any other changes to the OS?

If it wasn't that long ago, you could also use System restore to go back to a later date.

Look under Windows Update history and see if you have two updates for IE8
 


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