windows explorer has a virus

#1
Hi im having this error:
explorer error.png

wont let me open explorer and avast wont let me fix or delete the infected files.
plz help
 


#2
Open an elevated command prompt. Type the following then press enter:

sfc /scannow

When done, download and install Malwarebytes. Run it and update the definitions in it. Let it scan and remove all it finds.

Then delete all your restore points.
 


Mitchell_A

Essential Member
#3
Also, it's always worth starting in safe mode (though I think you already have here?) and running Malware Bytes Anti-Malware.
You can download it from Malwarebytes
 


This website is not affiliated, owned, or endorsed by Microsoft Corporation. It is a member of the Microsoft Partner Program.