windows explorer has a virus

Discussion in 'Windows 7 Help and Support' started by Emerald90, Sep 14, 2010.

  1. Emerald90

    Emerald90 New Member

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    Hi im having this error:
    explorer error.

    wont let me open explorer and avast wont let me fix or delete the infected files.
    plz help
     
  2. TorrentG

    TorrentG Banned

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    Open an elevated command prompt. Type the following then press enter:

    sfc /scannow

    When done, download and install Malwarebytes. Run it and update the definitions in it. Let it scan and remove all it finds.

    Then delete all your restore points.
     
  3. Mitchell_A

    Mitchell_A Excellent Member

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    Also, it's always worth starting in safe mode (though I think you already have here?) and running Malware Bytes Anti-Malware.
    You can download it from Malwarebytes
     

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