windows explorer has stopped working

#1
When i download video clips from youtube or the like and have a document folder open to receive them, i frequently get the message 'windows explorer has stopped working' and 'check online for a solution' and 'restart program'. It is very frustrating to keep repeating work.
Anyone else had this problem?
 


zigzag3143

Honorable Member
Microsoft MVP
#2
When i download video clips from youtube or the like and have a document folder open to receive them, i frequently get the message 'windows explorer has stopped working' and 'check online for a solution' and 'restart program'. It is very frustrating to keep repeating work.
Anyone else had this problem?
Usually a configuration issue. check in event viewer for the following

Please go to start>search>type device manager.
Are there any "unknown devices" with yellow triangles on them?
Is you driver there , listed, and working?

If y our driver is missing, or there is a yellow triangle on it, you will need to update it.


If not that there is a known issue with some systems. we could use your specs if you havent already provided them


Ken J
 


#3
Thanks Ken,
Unfortunately this has not resolved my problem.
Geo.
 


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