windows explorer has stopped working

Discussion in 'Windows 7 Help and Support' started by geo2164, Oct 4, 2010.

  1. geo2164

    geo2164 New Member

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    When i download video clips from youtube or the like and have a document folder open to receive them, i frequently get the message 'windows explorer has stopped working' and 'check online for a solution' and 'restart program'. It is very frustrating to keep repeating work.
    Anyone else had this problem?
     
  2. zigzag3143

    zigzag3143 Honorable Member
    Microsoft MVP

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    Usually a configuration issue. check in event viewer for the following

    Please go to start>search>type device manager.
    Are there any "unknown devices" with yellow triangles on them?
    Is you driver there , listed, and working?

    If y our driver is missing, or there is a yellow triangle on it, you will need to update it.


    If not that there is a known issue with some systems. we could use your specs if you havent already provided them


    Ken J
     
    1 person likes this.
  3. geo2164

    geo2164 New Member

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    Thanks Ken,
    Unfortunately this has not resolved my problem.
    Geo.
     

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