Windows Freezes and shows a "Not Responding" when using the windows back up file software

Discussion in 'Windows 7 Help and Support' started by dAi, Apr 10, 2010.

  1. dAi

    dAi New Member

    Apr 10, 2010
    Likes Received:
    Hi Guys,

    I have an External Hard drive 1TB and I'm trying to back up my files which are in my C drive in total of 100GB size

    When I used the windows back up software it tends to freeze at 12% always so I have to do a hard reboot which i hold the power button for 30 secs

    i tried restarting and try several times but it fails to do so

    and every windows shows a "not responding" message on top

    i thought that maybe is a big file so I let it over night and it's still at 12%

    I am using an esata cable and not a usb which is supposed to be faster

    what could be causing this not responding thing?
    please help

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