Windows Freezes and shows a "Not Responding" when using the windows back up file software


New Member
Hi Guys,

I have an External Hard drive 1TB and I'm trying to back up my files which are in my C drive in total of 100GB size

When I used the windows back up software it tends to freeze at 12% always so I have to do a hard reboot which i hold the power button for 30 secs

i tried restarting and try several times but it fails to do so

and every windows shows a "not responding" message on top

i thought that maybe is a big file so I let it over night and it's still at 12%

I am using an esata cable and not a usb which is supposed to be faster

what could be causing this not responding thing?
please help

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