Windows has recovered from an unexpected.....

Im having a recover from shutdown error for some reason or another, I was hoping someone might be able to assist me in determining what is causing the issue. I have also recently reformatted, and re installed my OS due to this issue, however the problem persists.

Below is the windows diagnosis i believe

Problem signature:

Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 3081

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8007C60060
BCP3: FFFFFA8007C60340
BCP4: FFFFF8000338D510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

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Last edited:
Is it a hardware issue possibly?

Last edited:
added a 7 forum rar full of minidumps and computer configs for ya



Noob Whisperer
Both your attached dump files are identical;
BugCheck F4, {3, fffffa8007c60060, fffffa8007c60340, fffff8000338d510}
[COLOR=#ff0000][B]Probably caused by : _[/B][/COLOR]
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8007c60060, Terminating object
[COLOR=#ff0000][U][B]Arg3: fffffa8007c60340, Process image file name[/B][/U][/COLOR]
Arg4: fffff8000338d510, Explanatory message (ascii)
PROCESS_OBJECT: fffffa8007c60060
FAULTING_MODULE: [B]0000000000000000 [/B]
PROCESS_NAME: [U][COLOR=#ff0000][B] ServiioService[/B][/COLOR][/U]
BUGCHECK_STR:  [U][COLOR=#ff0000][B]0xF4_ServiioService[/B][/COLOR][/U]
LAST_CONTROL_TRANSFER:  from fffff80003415882 to fffff8000308e1c0
fffff880`05fe29c8 fffff800`03415882 : 00000000`000000f4 00000000`00000003 fffffa80`07c60060 fffffa80`07c60340 : nt!KeBugCheckEx
fffff880`05fe29d0 fffff800`033c1e8b : ffffffff`ffffffff fffffa80`09be6060 fffffa80`07c60060 fffffa80`086dab30 : nt!PspCatchCriticalBreak+0x92
fffff880`05fe2a10 fffff800`03340f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`07c60060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`05fe2a60 fffff800`0308d453 : fffffa80`07c60060 00000000`ffffffff fffffa80`09be6060 00000000`00000000 : nt!NtTerminateProcess+0xf4
fffff880`05fe2ae0 00000000`76b715da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0fbef5c8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76b715da
FAILURE_BUCKET_ID:  X64_0xF4_[COLOR=#ff0000][U][B]ServiioService[/B][/U][/COLOR]_IMAGE__
BUCKET_ID:  X64_0xF4_[COLOR=#ff0000][U][B]ServiioService[/B][/U][/COLOR]_IMAGE__
So it looks like fffffa80`07c60340 "csrss.exe"
And my first bet is a virus, specifically this
ah38j1zs.SYS 3/28/2011 unless you know what that is and where it's from it looks like a virus to me. So.....
Grab a blank CD and this program What is Windows Defender Offline? (get the correct version for your architecture) the program will help you build a bootable CD which you can then use to perform a "FULL" system scan. Been a while but as I remember when you boot from the CD it defaults to a QUICK scan, which you can either, let complete, or interrupt and select the option to perform a full system scan from within the interface.
My second bet would be on these two drivers
dtsoftbus01.sys 7/27/2011 Normally associated with Daemon Tools (maybe Daemon Tools Lite). Uninstall it and make sure it's gone from your system.
sptd.sys 2/27/2011 also normally associated with Daemon Tools but there are a couple other programs that use it as well. Uninstall using this tool from here DuplexSecure - Downloads get the appropriate version for your architecture and make sure you click the UNINSTALL button.
Good luck and keep us posted

Just quickly, daemon tools possibility seems plausible, as i believe since i started using this is approx. when the shutdowns began. Ill update in 24hrs


Noob Whisperer
Yes daemon tools has often shown to misbehave and show up in dump files.... But;
you attached two dump files, you had this
aznzs98x.SYS in one and this
ah38j1zs.SYS in the other
Those drivers still look like a virus to me.

Yeah i added the 7 forum rar later, which had its own minidump ..

The crash only seems to occur once every 2 days. So i might have to take longer than 24hrs for complete report. SO far so good, uninstalled daemon too, and then completed full scan of windows defender

Another unexpected shutdown here. Just to recap, i believe ive completed all you asked so far. Uninstalled and scanned

heres another rar of SF diagnsis



Noob Whisperer
Nope. sptd.sys still present in latest dump file (052712-7394-01.dmp) please use this tool here DuplexSecure - Downloads get the correct version for your architecture (32 or 64 bit) and run it, click the UNINSTALL button to get rid of it.
BugCheck F4, {3, fffffa8007fc7060, fffffa8007fc7340, fffff8000338a510}
Probably caused by : _
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa8007fc7060, Terminating object
Arg3: fffffa8007fc7340, Process image file name
Arg4: fffff8000338a510, Explanatory message (ascii)
PROCESS_OBJECT: fffffa8007fc7060
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  ServiioService
BUGCHECK_STR:  0xF4_ServiioService
LAST_CONTROL_TRANSFER:  from fffff80003412882 to fffff8000308b1c0
fffff880`08da79c8 fffff800`03412882 : 00000000`000000f4 00000000`00000003 fffffa80`07fc7060 fffffa80`07fc7340 : nt!KeBugCheckEx
fffff880`08da79d0 fffff800`033bee8b : ffffffff`ffffffff fffffa80`08afdb50 fffffa80`07fc7060 fffffa80`08456b30 : nt!PspCatchCriticalBreak+0x92
fffff880`08da7a10 fffff800`0333df74 : ffffffff`ffffffff 00000000`00000001 fffffa80`07fc7060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`08da7a60 fffff800`0308a453 : fffffa80`07fc7060 00000000`ffffffff fffffa80`08afdb50 00000000`00000000 : nt!NtTerminateProcess+0xf4
fffff880`08da7ae0 00000000`76f015da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0b8af578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x76f015da
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  X64_0xF4_ServiioService_IMAGE__
BUCKET_ID:  X64_0xF4_ServiioService_IMAGE__
fffff800`00bb0000 fffff800`00bba000   kdcom    kdcom.dll    Sat Feb 05 10:52:49 2011 (4D4D8061)
fffff800`0300c000 fffff800`035f4000   nt       ntkrnlmp.exe Fri Mar 30 21:55:24 2012 (4F76721C)
fffff800`035f4000 fffff800`0363d000   hal      hal.dll      Sat Nov 20 07:00:25 2010 (4CE7C669)
fffff880`00c00000 fffff880`00c4c000   fltmgr   fltmgr.sys   Sat Nov 20 03:19:24 2010 (4CE7929C)
fffff880`00c4c000 fffff880`00c60000   fileinfo fileinfo.sys Mon Jul 13 18:34:25 2009 (4A5BC481)
fffff880`00c60000 fffff880`00c7b000   wanarp   wanarp.sys   Sat Nov 20 04:52:36 2010 (4CE7A874)
fffff880`00c7b000 fffff880`00cca000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Sat Nov 20 07:03:51 2010 (4CE7C737)
fffff880`00cca000 fffff880`00cde000   PSHED    PSHED.dll    Mon Jul 13 20:32:23 2009 (4A5BE027)
fffff880`00cde000 fffff880`00d3c000   CLFS     CLFS.SYS     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`00d3c000 fffff880`00dfc000   CI       CI.dll       Sat Nov 20 07:12:36 2010 (4CE7C944)
fffff880`00e00000 fffff880`00e15000   volmgr   volmgr.sys   Sat Nov 20 03:19:28 2010 (4CE792A0)
fffff880`00e15000 fffff880`00e71000   volmgrx  volmgrx.sys  Sat Nov 20 03:20:43 2010 (4CE792EB)
fffff880`00e71000 fffff880`00e81000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`00e81000 fffff880`00e9b000   mountmgr mountmgr.sys Sat Nov 20 03:19:21 2010 (4CE79299)
fffff880`00e9b000 fffff880`00ea4000   atapi    atapi.sys    Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`00ea4000 fffff880`00ece000   ataport  ataport.SYS  Sat Nov 20 03:19:15 2010 (4CE79293)
fffff880`00ece000 fffff880`00ed9000   msahci   msahci.sys   Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`00ed9000 fffff880`00ee4000   amdxata  amdxata.sys  Fri Mar 19 11:18:18 2010 (4BA3A3CA)
fffff880`00ef1000 fffff880`00f95000   Wdf01000 Wdf01000.sys Mon Jul 13 18:22:07 2009 (4A5BC19F)
fffff880`00f95000 fffff880`00fa4000   WDFLDR   WDFLDR.SYS   Mon Jul 13 18:19:54 2009 (4A5BC11A)
fffff880`00fa4000 fffff880`00fd7000   pci      pci.sys      Sat Nov 20 03:19:11 2010 (4CE7928F)
fffff880`00fd7000 fffff880`00fec000   partmgr  partmgr.sys  Sat Mar 17 00:06:09 2012 (4F641BC1)
fffff880`00fec000 fffff880`00ff8000   BATTC    BATTC.SYS    Mon Jul 13 18:31:01 2009 (4A5BC3B5)
fffff880`01000000 fffff880`01057000   ACPI     ACPI.sys     Sat Nov 20 03:19:16 2010 (4CE79294)
[COLOR=#ff0000][U][B]fffff880`0105b000 fffff880`011ce000   [SIZE=3]sptd     sptd.sys [/SIZE]    Sat Mar 03 10:45:52 2012 (4F524AC0)[/B][/U][/COLOR]
fffff880`011ce000 fffff880`011d7000   WMILIB   WMILIB.SYS   Mon Jul 13 18:19:51 2009 (4A5BC117)
fffff880`011d7000 fffff880`011e1000   msisadrv msisadrv.sys Mon Jul 13 18:19:26 2009 (4A5BC0FE)
fffff880`011e1000 fffff880`011ee000   vdrvroot vdrvroot.sys Mon Jul 13 19:01:31 2009 (4A5BCADB)
fffff880`011ee000 fffff880`011f7000   compbatt compbatt.sys Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`011f7000 fffff880`011fe000   pciide   pciide.sys   Mon Jul 13 18:19:49 2009 (4A5BC115)
fffff880`01200000 fffff880`01245000   netbt    netbt.sys    Sat Nov 20 03:23:18 2010 (4CE79386)
fffff880`0124d000 fffff880`013f0000   Ntfs     Ntfs.sys     Thu Mar 10 21:39:39 2011 (4D79997B)
fffff880`013f0000 fffff880`013ff000   kbdclass kbdclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`01400000 fffff880`01426000   pacer    pacer.sys    Sat Nov 20 04:52:18 2010 (4CE7A862)
fffff880`01428000 fffff880`01486000   msrpc    msrpc.sys    Sat Nov 20 03:21:56 2010 (4CE79334)
fffff880`01486000 fffff880`014a1000   ksecdd   ksecdd.sys   Wed Nov 16 21:48:13 2011 (4EC483FD)
fffff880`014a1000 fffff880`01513000   cng      cng.sys      Wed Nov 16 22:23:17 2011 (4EC48C35)
fffff880`01513000 fffff880`01524000   pcw      pcw.sys      Mon Jul 13 18:19:27 2009 (4A5BC0FF)
fffff880`01524000 fffff880`0152e000   Fs_Rec   Fs_Rec.sys   Wed Feb 29 21:41:06 2012 (4F4EEFD2)
fffff880`0152e000 fffff880`01550000   tdx      tdx.sys      Sat Nov 20 03:21:54 2010 (4CE79332)
fffff880`01550000 fffff880`0155d000   TDI      TDI.SYS      Sat Nov 20 03:22:06 2010 (4CE7933E)
fffff880`0155d000 fffff880`015e6000   afd      afd.sys      Tue Dec 27 21:59:20 2011 (4EFA9418)
fffff880`015e6000 fffff880`015ef000   wfplwf   wfplwf.sys   Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`015ef000 fffff880`015fe000   netbios  netbios.sys  Mon Jul 13 19:09:26 2009 (4A5BCCB6)
fffff880`01600000 fffff880`01609000   rdpencdd rdpencdd.sys Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`01609000 fffff880`01612000   rdprefmp rdprefmp.sys Mon Jul 13 19:16:35 2009 (4A5BCE63)
fffff880`01612000 fffff880`0161d000   Msfs     Msfs.SYS     Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`0161d000 fffff880`0162e000   Npfs     Npfs.SYS     Mon Jul 13 18:19:48 2009 (4A5BC114)
fffff880`01632000 fffff880`01725000   ndis     ndis.sys     Sat Nov 20 03:23:30 2010 (4CE79392)
fffff880`01725000 fffff880`01785000   NETIO    NETIO.SYS    Sat Nov 20 03:23:13 2010 (4CE79381)
fffff880`01785000 fffff880`017b0000   ksecpkg  ksecpkg.sys  Wed Nov 16 22:23:44 2011 (4EC48C50)
fffff880`017b0000 fffff880`017be000   vga      vga.sys      Mon Jul 13 18:38:47 2009 (4A5BC587)
fffff880`017be000 fffff880`017e3000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 18:38:51 2009 (4A5BC58B)
fffff880`017e3000 fffff880`017f3000   watchdog watchdog.sys Mon Jul 13 18:37:35 2009 (4A5BC53F)
fffff880`017f3000 fffff880`017fc000   RDPCDD   RDPCDD.sys   Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff880`01800000 fffff880`01816000   disk     disk.sys     Mon Jul 13 18:19:57 2009 (4A5BC11D)
fffff880`01816000 fffff880`01846000   CLASSPNP CLASSPNP.SYS Sat Nov 20 03:19:23 2010 (4CE7929B)
fffff880`0187e000 fffff880`018a8000   cdrom    cdrom.sys    Sat Nov 20 03:19:20 2010 (4CE79298)
fffff880`018a8000 fffff880`018b1000   Null     Null.SYS     Mon Jul 13 18:19:37 2009 (4A5BC109)
fffff880`018b1000 fffff880`01ab4000   tcpip    tcpip.sys    Fri Mar 30 03:34:26 2012 (4F757012)
fffff880`01ab4000 fffff880`01afe000   fwpkclnt fwpkclnt.sys Sat Nov 20 03:21:37 2010 (4CE79321)
fffff880`01afe000 fffff880`01b0e000   vmstorfl vmstorfl.sys Sat Nov 20 03:57:30 2010 (4CE79B8A)
fffff880`01b0e000 fffff880`01b5a000   volsnap  volsnap.sys  Thu Feb 24 21:38:18 2011 (4D67242A)
fffff880`01b5a000 fffff880`01b62000   spldr    spldr.sys    Mon May 11 11:56:27 2009 (4A0858BB)
fffff880`01b62000 fffff880`01b9c000   rdyboost rdyboost.sys Sat Nov 20 03:43:10 2010 (4CE7982E)
fffff880`01b9c000 fffff880`01bae000   mup      mup.sys      Mon Jul 13 18:23:45 2009 (4A5BC201)
fffff880`01bae000 fffff880`01bb7000   hwpolicy hwpolicy.sys Sat Nov 20 03:18:54 2010 (4CE7927E)
fffff880`01bb7000 fffff880`01bf1000   fvevol   fvevol.sys   Sat Nov 20 03:24:06 2010 (4CE793B6)
fffff880`01bf1000 fffff880`01bf8000   Beep     Beep.SYS     Mon Jul 13 19:00:13 2009 (4A5BCA8D)
fffff880`04200000 fffff880`04226000   tunnel   tunnel.sys   Sat Nov 20 04:51:50 2010 (4CE7A846)
fffff880`04226000 fffff880`0424a000   rasl2tp  rasl2tp.sys  Sat Nov 20 04:52:34 2010 (4CE7A872)
fffff880`0424a000 fffff880`04279000   ndiswan  ndiswan.sys  Sat Nov 20 04:52:32 2010 (4CE7A870)
fffff880`04279000 fffff880`0429a000   raspptp  raspptp.sys  Sat Nov 20 04:52:31 2010 (4CE7A86F)
fffff880`0429a000 fffff880`042b4000   rassstp  rassstp.sys  Mon Jul 13 19:10:25 2009 (4A5BCCF1)
fffff880`042b4000 fffff880`042c8000   termdd   termdd.sys   Sat Nov 20 05:03:40 2010 (4CE7AB0C)
fffff880`042c8000 fffff880`04319000   rdbss    rdbss.sys    Sat Nov 20 03:27:51 2010 (4CE79497)
fffff880`04319000 fffff880`04325000   nsiproxy nsiproxy.sys Mon Jul 13 18:21:02 2009 (4A5BC15E)
fffff880`04325000 fffff880`04330000   mssmbios mssmbios.sys Mon Jul 13 18:31:10 2009 (4A5BC3BE)
fffff880`04330000 fffff880`0433f000   discache discache.sys Mon Jul 13 18:37:18 2009 (4A5BC52E)
fffff880`0433f000 fffff880`043c2000   csc      csc.sys      Sat Nov 20 03:27:12 2010 (4CE79470)
fffff880`043c2000 fffff880`043e0000   dfsc     dfsc.sys     Sat Nov 20 03:26:31 2010 (4CE79447)
fffff880`043e0000 fffff880`043f1000   blbdrive blbdrive.sys Mon Jul 13 18:35:59 2009 (4A5BC4DF)
fffff880`043f1000 fffff880`043fc000   rdpbus   rdpbus.sys   Mon Jul 13 19:17:46 2009 (4A5BCEAA)
fffff880`04600000 fffff880`04646000   dxgmms1  dxgmms1.sys  Sat Nov 20 03:49:53 2010 (4CE799C1)
fffff880`04646000 fffff880`0466a000   HDAudBus HDAudBus.sys Sat Nov 20 04:43:42 2010 (4CE7A65E)
fffff880`0466a000 fffff880`0467b000   HECIx64  HECIx64.sys  Tue Oct 19 18:33:43 2010 (4CBE2AD7)
fffff880`0467b000 fffff880`046ce000   e1c62x64 e1c62x64.sys Tue Feb 08 13:03:01 2011 (4D519365)
fffff880`046ce000 fffff880`046df000   usbehci  usbehci.sys  Thu Mar 24 22:29:04 2011 (4D8C0C00)
fffff880`046df000 fffff880`046e8000   wmiacpi  wmiacpi.sys  Mon Jul 13 18:31:02 2009 (4A5BC3B6)
fffff880`046e9000 fffff880`047dd000   dxgkrnl  dxgkrnl.sys  Sat Nov 20 03:50:50 2010 (4CE799FA)
fffff880`047dd000 fffff880`047f3000   intelppm intelppm.sys Mon Jul 13 18:19:25 2009 (4A5BC0FD)
fffff880`047f3000 fffff880`047ff000   ndistapi ndistapi.sys Mon Jul 13 19:10:00 2009 (4A5BCCD8)
fffff880`04c00000 fffff880`04c3d000   portcls  portcls.sys  Mon Jul 13 19:06:27 2009 (4A5BCC03)
fffff880`04c3d000 fffff880`04c5f000   drmk     drmk.sys     Mon Jul 13 20:01:25 2009 (4A5BD8E5)
fffff880`04c5f000 fffff880`04c64200   ksthunk  ksthunk.sys  Mon Jul 13 19:00:19 2009 (4A5BCA93)
fffff880`04cef000 fffff880`04cfe000   mouclass mouclass.sys Mon Jul 13 18:19:50 2009 (4A5BC116)
fffff880`04cfe000 fffff880`04cff480   swenum   swenum.sys   Mon Jul 13 19:00:18 2009 (4A5BCA92)
fffff880`04d00000 fffff880`04d43000   ks       ks.sys       Sat Nov 20 04:33:23 2010 (4CE7A3F3)
fffff880`04d43000 fffff880`04d55000   umbus    umbus.sys    Sat Nov 20 04:44:37 2010 (4CE7A695)
fffff880`04d55000 fffff880`04daf000   usbhub   usbhub.sys   Thu Mar 24 22:29:25 2011 (4D8C0C15)
fffff880`04daf000 fffff880`04dc4000   NDProxy  NDProxy.SYS  Sat Nov 20 04:52:20 2010 (4CE7A864)
fffff880`04dc4000 fffff880`04df6000   nvhda64v nvhda64v.sys Tue Jan 17 06:45:46 2012 (4F156D7A)
fffff880`05056000 fffff880`052c6c00   RTKVHD64 RTKVHD64.sys Tue Nov 23 04:14:08 2010 (4CEB93F0)
fffff880`052c7000 fffff880`052d5000   crashdmp crashdmp.sys Mon Jul 13 19:01:01 2009 (4A5BCABD)
fffff880`052d5000 fffff880`052e1000   dump_dumpata dump_dumpata.sys Mon Jul 13 18:19:47 2009 (4A5BC113)
fffff880`052e1000 fffff880`052ec000   dump_msahci dump_msahci.sys Sat Nov 20 04:33:58 2010 (4CE7A416)
fffff880`052ec000 fffff880`052ff000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 18:21:51 2009 (4A5BC18F)
fffff880`052ff000 fffff880`0530b000   Dxapi    Dxapi.sys    Mon Jul 13 18:38:28 2009 (4A5BC574)
fffff880`0530b000 fffff880`05319000   monitor  monitor.sys  Mon Jul 13 18:38:52 2009 (4A5BC58C)
fffff880`05319000 fffff880`05327000   hidusb   hidusb.sys   Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`05327000 fffff880`05340000   HIDCLASS HIDCLASS.SYS Sat Nov 20 04:43:49 2010 (4CE7A665)
fffff880`05340000 fffff880`05348080   HIDPARSE HIDPARSE.SYS Mon Jul 13 19:06:17 2009 (4A5BCBF9)
fffff880`05349000 fffff880`0534af00   USBD     USBD.SYS     Thu Mar 24 22:28:59 2011 (4D8C0BFB)
fffff880`0534b000 fffff880`05368000   usbccgp  usbccgp.sys  Thu Mar 24 22:29:14 2011 (4D8C0C0A)
fffff880`05368000 fffff880`05376000   kbdhid   kbdhid.sys   Sat Nov 20 04:33:25 2010 (4CE7A3F5)
fffff880`05376000 fffff880`05383000   mouhid   mouhid.sys   Mon Jul 13 19:00:20 2009 (4A5BCA94)
fffff880`05383000 fffff880`053a6000   luafv    luafv.sys    Mon Jul 13 18:26:13 2009 (4A5BC295)
fffff880`053a6000 fffff880`053c7000   WudfPf   WudfPf.sys   Sat Nov 20 04:42:44 2010 (4CE7A624)
fffff880`053c7000 fffff880`053dc000   lltdio   lltdio.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`053dc000 fffff880`053f4000   rspndr   rspndr.sys   Mon Jul 13 19:08:50 2009 (4A5BCC92)
fffff880`0581f000 fffff880`058e8000   HTTP     HTTP.sys     Sat Nov 20 03:24:30 2010 (4CE793CE)
fffff880`058e8000 fffff880`05906000   bowser   bowser.sys   Tue Feb 22 22:55:04 2011 (4D649328)
fffff880`05906000 fffff880`0591e000   mpsdrv   mpsdrv.sys   Mon Jul 13 19:08:25 2009 (4A5BCC79)
fffff880`0591e000 fffff880`0594b000   mrxsmb   mrxsmb.sys   Tue Apr 26 21:40:38 2011 (4DB78226)
fffff880`0594b000 fffff880`05999000   mrxsmb10 mrxsmb10.sys Fri Jul 08 21:46:28 2011 (4E17C104)
fffff880`05999000 fffff880`059bd000   mrxsmb20 mrxsmb20.sys Tue Apr 26 21:39:37 2011 (4DB781E9)
fffff880`059bd000 fffff880`059c6000   cpuz135_x64 cpuz135_x64.sys Fri Mar 09 02:56:55 2012 (4F59C5D7)
fffff880`05c00000 fffff880`05c69000   srv2     srv2.sys     Thu Apr 28 22:05:46 2011 (4DBA2B0A)
fffff880`05cc7000 fffff880`05d6d000   peauth   peauth.sys   Mon Jul 13 20:01:19 2009 (4A5BD8DF)
fffff880`05d6d000 fffff880`05d78000   secdrv   secdrv.SYS   Wed Sep 13 08:18:38 2006 (4508052E)
fffff880`05d78000 fffff880`05da9000   srvnet   srvnet.sys   Thu Apr 28 22:05:35 2011 (4DBA2AFF)
fffff880`05da9000 fffff880`05dbb000   tcpipreg tcpipreg.sys Sat Nov 20 04:51:48 2010 (4CE7A844)
fffff880`06644000 fffff880`066dc000   srv      srv.sys      Thu Apr 28 22:06:06 2011 (4DBA2B1E)
fffff880`066dc000 fffff880`066e5000   pbfilter pbfilter.sys Sat Nov 06 21:23:54 2010 (4CD60DBA)
fffff880`066e5000 fffff880`066ef000   mbam     mbam.sys     Tue Mar 20 11:04:48 2012 (4F68AAA0)
fffff880`06760000 fffff880`0676b000   asyncmac asyncmac.sys Mon Jul 13 19:10:13 2009 (4A5BCCE5)
fffff880`0f200000 fffff880`0f23e000   1394ohci 1394ohci.sys Sat Nov 20 04:44:56 2010 (4CE7A6A8)
fffff880`0f23e000 fffff880`0f24e000   CompositeBus CompositeBus.sys Sat Nov 20 04:33:17 2010 (4CE7A3ED)
fffff880`0f255000 fffff880`0ff73000   nvlddmkm nvlddmkm.sys Wed Feb 29 12:04:52 2012 (4F4E68C4)
fffff880`0ff73000 fffff880`0ffc9000   USBPORT  USBPORT.SYS  Thu Mar 24 22:29:12 2011 (4D8C0C08)
fffff880`0ffc9000 fffff880`0ffdf000   AgileVpn AgileVpn.sys Mon Jul 13 19:10:24 2009 (4A5BCCF0)
fffff880`0ffdf000 fffff880`0fffa000   raspppoe raspppoe.sys Mon Jul 13 19:10:17 2009 (4A5BCCE9)
fffff960`00070000 fffff960`00385000   win32k   win32k.sys   Fri Mar 30 22:09:34 2012 (4F76756E)
fffff960`00410000 fffff960`0041a000   TSDDD    TSDDD.dll    Mon Jul 13 19:16:34 2009 (4A5BCE62)
fffff960`00730000 fffff960`00757000   cdd      cdd.dll      unavailable (00000000)
If Blue Screens persist, attach newest dump files here.

I promptly used the uninstaller for sptd and removed it. I checked the drivers list and it was gone...

Pc just recovered from unexpected shutdown, the diag window was exactly the same as my OP

Included fresh rar of results from SF Diag



Noob Whisperer
[FONT=&quot]Please read the first post in this sticky thread here How to ask for help with a BSOD problem
[/FONT]Download and run CPUz. Use the Windows snipping tool to gather images from all tabs including all slots populated with memory under the SPD tab.
Likewise RAMMon. Export the html report,
Additionally, please take some time and fill out your system specs in your forum profile area

Here all the info



Noob Whisperer
Thank You.
Do me a favor open the Services Console.
Click start, type
hit enter
scroll to
Double click it and select the Stop button and set the startup type to disabled temporarily to test.
Everyone of your dump files are for all practical purposes identical
 [COLOR=#ff0000][U][B]BugCheck F4[/B][/U][/COLOR], {3, fffffa80079f4060, fffffa80079f4340, fffff800033cd510}
[COLOR=#ff0000][U][B]Probably caused by : _[/B][/U][/COLOR]
A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa80079f4060, Terminating object
Arg3: fffffa80079f4340, Process image file name
Arg4: fffff800033cd510, Explanatory message (ascii)
PROCESS_OBJECT: fffffa80079f4060
FAULTING_MODULE: 0000000000000000 
PROCESS_NAME:  ServiioService
BUGCHECK_STR:  0xF4_ServiioService
LAST_CONTROL_TRANSFER:  from fffff80003455882 to fffff800030ce1c0
fffff880`0724c9c8 fffff800`03455882 : 00000000`000000f4 00000000`00000003 fffffa80`079f4060 fffffa80`079f4340 : nt!KeBugCheckEx
fffff880`0724c9d0 fffff800`03401e8b : ffffffff`ffffffff fffffa80`089c08f0 fffffa80`079f4060 fffffa80`083d03d0 : nt!PspCatchCriticalBreak+0x92
fffff880`0724ca10 fffff800`03380f74 : ffffffff`ffffffff 00000000`00000001 fffffa80`079f4060 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
fffff880`0724ca60 fffff800`030cd453 : fffffa80`079f4060 00000000`ffffffff fffffa80`089c08f0 00000000`00000000 : nt!NtTerminateProcess+0xf4
fffff880`0724cae0 00000000`776a15da : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`1077f578 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x776a15da
FOLLOWUP_NAME:  MachineOwner
FAILURE_BUCKET_ID:  X64_0xF4_ServiioService_IMAGE__
BUCKET_ID:  X64_0xF4_ServiioService_IMAGE__
If identical Blue Screens persist after making the adjustment to the ServiioService you can go back in and reset the startup type to automatic and start it (if required). Attach the new dump file here and check your hard drive for errors.
Open an elevated command prompt and type
chkdsk C: /R
Answer yes "Y" when prompted
reboot the machine and let the Check Disk utility complete all five stages and see what you get from that.
Additionally run or re-run the native System File Checker
Again from and elevated command prompt type
sfc /scannow
hit enter

Last edited:
Urrently no shutdowsns to report after a few days testing. Ive just uninstalled serviio, updated java, updated ffmpeg and redownloaded and installed serviio 6.2, now testing...

If you lik, heres some more info on possible serviio issue


Noob Whisperer
Thank you for the follow up. Nice to hear you've apparently managed to resolve your issue.
Actually I read the contents of that link along with a couple others and that is what prompted me to recommend that you turn it off temporarily for testing. Wasn't completely convinced that that was the problem but figured it was worth a try.
So again, thanks very much for updating your thread with the above information and we hope to continue to see you around the forum, sans the Blue Screens.
Best Regards

Looks like all is well, serviio running now for 48 hrs, no issue, no bsod (issue), glad i didnt have to troublshoot my memory and other hardware. That was just gonna cost me money and down time.. Screw that noise...

Thanks heaps for you advice here Trouble, i appreciate it

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