Windows headphone plug sensing is broken

Discussion in 'Windows 7 Help and Support' started by raz1337, Dec 17, 2010.

  1. raz1337

    raz1337 New Member

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    My system is:

    Asus G51VX-X3A Laptop
    Realtek HD Audio w/ latest drivers
    Windows 7 Home

    A few days ago, I noticed that the speakers on my laptop were no longer working. I could plug in headphones and the headphones still worked. After searching in other forums, others suggested the headphone jack being stuck in thinking it was in headphone mode instead of switching back to speakers. So, I got a flashlight, a pin and tinkered with it but with no fix.

    Last night, I cleaned out all the old drivers and reinstalled the latest Realtek drivers with nothing. I remembered the laptop has an explosion sound that plays at POST, so I re-enabled the sound in the BIOS, rebooted and it the sound played. I had it narrowed down to a software issue. Someone has just suggested a registry edit to me that I tried:

    I gave it a shot, rebooted, and voila, speakers worked in Windows. I plugged in headphones, and nothing. I wasn't expecting a magic fix, but I got closer. This is where I'm stumped. Any ideas where to go from here?
     
  2. TorrentG

    TorrentG Banned

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    Install the driver from ASUS' site for your model, instead.
     
  3. raz1337

    raz1337 New Member

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    When I try the Asus ones, I get the error: Unable to find a compatible SRS Audio Device.

    I was told to use the Realtek HD ones as they'd install fine, and they did.
     
  4. TorrentG

    TorrentG Banned

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  5. raz1337

    raz1337 New Member

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    Took a bit longer to get around to, was busy this weekend. I still got "Unable to find a compatible SRS Audio Device" and then it cancels, asking me to reboot my computer.

    Still no sound from speakers.
     
  6. TorrentG

    TorrentG Banned

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    32 or 64 bit Windows?
     
  7. raz1337

    raz1337 New Member

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    Windows 7 64-bit Home.
     
  8. TorrentG

    TorrentG Banned

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    First, use the Driver Sweeper to clear all Creative and Realtek audio in safe mode.

    Then boot to normal mode.

    Install the driver from here for Creative (model is slightly different, no problem, use this it's good):

    ASUSTeK Computer Inc.
     
  9. raz1337

    raz1337 New Member

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    Done, tried it. Still nothing.
     
  10. Chris Michael

    Chris Michael New Member

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    Raz I'm gonna go with a long shot here and hope you see this reply. I have a newer model than you but had the same problem with the jack pin. I used the Registry Edit you posted and it is working as intended. What I was wondering is if in the time since your last post you have discovered a value other than "FF" that will bypass but still allow you to plug in speakers? Email me anytime Chrismichaeld@hotmail.com
     

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