- Thread Author
- #1
Hi there
I have had seven installed on my laptop for quite a while now, and haven't had any problems until now.
Recently it was abruptly shutdown by an accident, and now it wont do anything.
It boots perfectly normally, but as soon as I do anything, the cursor turns into that blue ring that just keeps going round and round and round .. If i try hitting ctrl-alt-del, the screen goes black with the cursor still in it, and after a couple of minutes it tells me that it was unable to perform the ctrl-alt-del process.
Once, however, i managed to get the taskmanager open by doing it as the first thing after boot.
I killed the explorer.exe so that i could restart it, but when i clicked the "New task" button, nothing happened.
It is perfectly able to boot in safe mode however - that's how I'm writing this post.
I've tried a few things, but without success:
Did a system startup repair: no result
Did a memory diagnostic: no result
Booted with only a command prompt and performed a chkdsk: no result
Booted into safe mode and deleted the files in the %temp% folder: no effect
Did a memory test with a linux dvd: no problems detected
I can't really think of other options
Any ideas?
Thanks
I have had seven installed on my laptop for quite a while now, and haven't had any problems until now.
Recently it was abruptly shutdown by an accident, and now it wont do anything.
It boots perfectly normally, but as soon as I do anything, the cursor turns into that blue ring that just keeps going round and round and round .. If i try hitting ctrl-alt-del, the screen goes black with the cursor still in it, and after a couple of minutes it tells me that it was unable to perform the ctrl-alt-del process.
Once, however, i managed to get the taskmanager open by doing it as the first thing after boot.
I killed the explorer.exe so that i could restart it, but when i clicked the "New task" button, nothing happened.
It is perfectly able to boot in safe mode however - that's how I'm writing this post.
I've tried a few things, but without success:
Did a system startup repair: no result
Did a memory diagnostic: no result
Booted with only a command prompt and performed a chkdsk: no result
Booted into safe mode and deleted the files in the %temp% folder: no effect
Did a memory test with a linux dvd: no problems detected
I can't really think of other options
Any ideas?
Thanks